{"id":6569,"date":"2026-04-30T08:10:32","date_gmt":"2026-04-30T08:10:32","guid":{"rendered":"https:\/\/9dots.com\/?p=6569"},"modified":"2026-05-12T05:47:07","modified_gmt":"2026-05-12T05:47:07","slug":"ai-transformation-gbs-manufacturing","status":"publish","type":"post","link":"https:\/\/9dots.com\/id\/ai-transformation-gbs-manufacturing\/","title":{"rendered":"Mempercepat Transformasi di GBS dan Manufaktur"},"content":{"rendered":"
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Menerapkan Dampak Bisnis Nyata dengan AI di Penang<\/strong><\/p>

Pada tanggal 28 April 2026, 9 Dots Consulting turut menyelenggarakan Mempercepat Transformasi di GBS dan Manufaktur<\/em> acara di Penang, bekerja sama dengan PSDC dan Microsoft. Acara ini mempertemukan para pemimpin industri, pakar teknologi, dan pengambil keputusan bisnis untuk mengeksplorasi bagaimana kecerdasan buatan bertransisi dari sekadar sensasi menjadi aplikasi bisnis yang nyata dan dapat diskalakan.<\/p>

Seiring organisasi di sektor GBS (Global Business Services) dan manufaktur menghadapi tekanan yang meningkat untuk meningkatkan efisiensi, mengurangi biaya, dan mempercepat pengambilan keputusan, AI muncul sebagai pendukung utama transformasi.<\/p>

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Dari Potensi AI Menjadi Kenyataan Bisnis<\/strong><\/p>

Tema sentral sepanjang acara sudah jelas:
AI bukan lagi kemampuan masa depan\u2014ini adalah kebutuhan bisnis saat ini.<\/strong><\/p>

Meskipun banyak organisasi telah berinvestasi dalam alat AI, tantangan sebenarnya terletak pada adopsi dan pelaksanaan. Diskusi menyoroti bahwa kesenjangannya bukan pada ketersediaan teknologi, melainkan pada seberapa efektif AI diintegrasikan ke dalam alur kerja harian dan diselaraskan dengan tujuan bisnis.<\/p>

Organisasi yang sukses adalah organisasi yang melampaui eksperimentasi dan berfokus pada pencapaian hasil yang terukur\u2014baik dalam hal produktivitas, efisiensi operasional, maupun pengalaman pelanggan.<\/p>

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Tren Utama yang Membentuk GBS dan Manufaktur<\/strong><\/p>

  1. Adopsi AI Tetap Menjadi Hambatan Terbesar<\/strong><\/li><\/ol>

    Meskipun akses alat AI sudah meluas, banyak organisasi masih menghadapi tingkat adopsi yang rendah. Tantangan utamanya adalah mendorong perubahan perilaku dan memastikan karyawan secara aktif menggunakan AI dalam pekerjaan sehari-hari mereka.<\/p>

    1. Kebangkitan Alur Kerja Berbasis AI<\/strong><\/li><\/ol>

      Bisnis semakin mengintegrasikan AI ke dalam proses inti\u2014mulai dari keuangan dan SDM hingga rantai pasokan dan operasional. AI digunakan untuk mengotomatiskan tugas-tugas yang berulang, menghasilkan wawasan, dan mendukung pengambilan keputusan yang lebih cepat.<\/p>

      1. Munculnya Agen AI<\/strong><\/li><\/ol>

        Salah satu pergeseran yang paling signifikan adalah munculnya Agen AI\u2014sistem cerdas yang mampu menjalankan tugas, mendukung alur kerja, dan menambah pengambilan keputusan manusia. Agen-agen ini mewakili fase selanjutnya dari otomatisasi perusahaan.<\/p>

        1. Pentingnya Dasar yang Kuat<\/strong><\/li><\/ol>

          Adopsi AI yang sukses membutuhkan lebih dari sekadar alat. Organisasi harus berinvestasi dalam kesiapan data, integrasi sistem (ERP dan CRM), tata kelola, dan kapabilitas tenaga kerja.<\/p>

          1. Kolaborasi Manusia + AI sebagai Norma Baru<\/strong><\/li><\/ol>

            Masa depan pekerjaan bukanlah AI menggantikan manusia, melainkan manusia bekerja bersama AI. Karyawan semakin diharapkan untuk mengelola dan berkolaborasi dengan sistem AI, mengalihkan fokus mereka ke aktivitas bernilai lebih tinggi.<\/p>

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            Dari Strategi ke Eksekusi: Peran 9 Titik<\/strong><\/p>

            Sebagai salah satu penyelenggara dan kontributor utama acara tersebut, 9 Dots Consulting membagikan wawasan praktis tentang bagaimana organisasi dapat menjembatani kesenjangan antara ambisi AI dan implementasi nyata.<\/p>

            Fokus utama adalah menyematkan AI langsung ke dalam sistem dan alur kerja bisnis\u2014terutama di lingkungan ERP dan CRM. 9 Dots juga memperkenalkan Agen AI<\/strong>, dirancang untuk mengotomatiskan proses, meningkatkan pengambilan keputusan, dan memungkinkan operasi yang terukur dan cerdas.<\/p>

            Dengan berfokus pada kasus penggunaan nyata dan hasil bisnis, 9 Dots mendukung organisasi dalam bergerak melampaui inisiatif percontohan menuju adopsi AI skala perusahaan.<\/p>

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            Narasumber & Panelis<\/strong><\/p>

            Acara tersebut menampilkan jajaran pemimpin dan praktisi industri yang beragam di bidang AI, teknologi, dan transformasi bisnis:<\/p>

            Pembicara<\/strong><\/p>

            • Glen Brownlie, Wakil Ketua, Dewan Manajemen PSDC<\/li>
            • Datin Lim Bee Wah, Pemimpin Solusi Bisnis AI ASEAN, Microsoft Malaysia<\/li>
            • Dr Hari Narayanan, CEO, PSDC<\/li>
            • Ken Ng, Wakil Presiden Regional Teknologi, 9 Dots Consulting<\/li>
            • Raymond Tan, VP, Transformasi & Adopsi, Enfrasys<\/li>
            • Hoong Fei Lee, Direktur IT, Advanced Micro Devices (AMD)<\/li>
            • Sin Yong Cheong, Manajer Keunggulan Operasional, Toll Global Forwarding<\/li>
            • Jay Ooi, Manajer Senior R&D, Keysight Technologies<\/li><\/ul>

              Diskusi Panel \u2013 Mewujudkan AI untuk Industri<\/span><\/strong><\/p>

              • Noorazidi Che Azib, Wakil Presiden, Inari Technology Sdn Bhd<\/li>
              • Ewe Kok Howg, Direktur Rekayasa Perangkat Lunak, Intel Microelectronics Sdn Bhd<\/li>
              • Amir Ismail, Partner Solution Sales Manager, Microsoft Malaysia<\/li>
              • Sathia Suppiah, Direktur Rekayasa Solusi Pengujian, Micron Technology<\/li>
              • Ching Foong Lee, Kepala IT, Knowles Electronics<\/li><\/ul>

                Diskusi Panel \u2013 Pengembangan Perangkat Lunak yang Berbasis AI<\/span><\/strong><\/p>

                • Dr Kenny Puah, Pelatih dan Konsultan Utama AI, PSDC<\/li>
                • Andrew Lim Hon Mun, Direktur TI, Intel<\/li>
                • Sim Teong Sin, Manajer Senior Rekayasa Perangkat Lunak, Motorola Solutions<\/li>
                • Daryl Lee, Insinyur TI MTS, Advanced Micro Devices<\/li>
                • Heng Kar Lau, Master dan Konsultan AI, PSDC<\/li><\/ul>

                  Melihat ke Depan<\/strong><\/p>

                  Acara tersebut menggarisbawahi pesan penting bagi organisasi di GBS dan manufaktur:
                  Transformasi AI bukan lagi pilihan\u2014ini penting untuk tetap kompetitif.<\/strong><\/p>

                  Seiring berkembangnya AI, fokus harus bergeser ke arah eksekusi\u2014menanamkan AI ke dalam alur kerja sehari-hari, memberdayakan karyawan, dan memberikan nilai bisnis yang terukur.<\/p>

                  Di 9 Dots Consulting, kami tetap berkomitmen untuk membantu organisasi membuka potensi penuh AI melalui solusi yang praktis, terukur, dan didorong oleh bisnis.<\/p>

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                  Mewujudkan Dampak Bisnis Nyata dengan AI di Penang Pada 28 April 2026, 9 Dots Consulting menyelenggarakan acara Akselerasi Transformasi di GBS dan Manufaktur bersama di Penang, berkolaborasi dengan PSDC dan Microsoft. Acara ini menghadirkan para pemimpin industri, pakar teknologi, dan pengambil keputusan bisnis untuk mengeksplorasi bagaimana kecerdasan buatan bergerak melampaui sekadar sensasi menjadi solusi nyata yang terukur [\u2026]<\/p>","protected":false},"author":1,"featured_media":6580,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[85,54,84],"tags":[],"class_list":["post-6569","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-transformation","category-blog","category-events"],"acf":[],"yoast_head":"\nAI Transformation in GBS & Manufacturing | 9 Dots Consulting<\/title>\n<meta name=\"description\" content=\"Discover key insights from 9 Dots Consulting\u2019s Accelerating Transformation in GBS and Manufacturing event in Penang, exploring AI adoption, AI agents, workflows and business impact.\" \/>\n<meta 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