1.09 จุด คอนซัลติ้งhttps://9dots.com/th9dotshttps://9dots.com/th/author/9dots/rich600338<blockquote class="wp-embedded-content" data-secret="Vatf0Jsa1G"><a href="https://9dots.com/th/ebook-service-transformation-with-ai/">eBook: Service Transformation with AI</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://9dots.com/th/ebook-service-transformation-with-ai/embed/#?secret=Vatf0Jsa1G" width="600" height="338" title="“eBook: Service Transformation with AI” — 9 Dots Consulting" data-secret="Vatf0Jsa1G" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /* <![CDATA[ */ /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://9dots.com/wp-includes/js/wp-embed.min.js /* ]]> */ </script>https://9dots.com/wp-content/uploads/2025/11/Video-e-book_Service-transformation-with-AI.png1320741Customer service is rapidly evolving in the agentic era, where AI and human expertise work together to deliver faster, smarter, and more personalized experiences. With rising customer expectations and increasing operational demands, organizations need modern tools that enhance efficiency without compromising quality. This video e-book explores how Microsoft Dynamics 365 and Copilot empower service teams […]