{"version":"1.0","provider_name":"9 \u0e08\u0e38\u0e14 \u0e04\u0e2d\u0e19\u0e0b\u0e31\u0e25\u0e15\u0e34\u0e49\u0e07","provider_url":"https:\/\/9dots.com\/th","author_name":"9 Dots Consulting","author_url":"https:\/\/9dots.com\/th\/author\/9dots\/","title":"Transforming Customer Service with AI: How 9 Dots Consulting and Microsoft Empower Businesses","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"OoGxPc998E\"><a href=\"https:\/\/9dots.com\/th\/customer-service-ai\/\">\u0e01\u0e32\u0e23\u0e40\u0e1b\u0e25\u0e35\u0e48\u0e22\u0e19\u0e41\u0e1b\u0e25\u0e07\u0e01\u0e32\u0e23\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e14\u0e49\u0e27\u0e22 AI: 9 Dots Consulting \u0e41\u0e25\u0e30 Microsoft \u0e0a\u0e48\u0e27\u0e22\u0e40\u0e2a\u0e23\u0e34\u0e21\u0e1e\u0e25\u0e31\u0e07\u0e43\u0e2b\u0e49\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08\u0e44\u0e14\u0e49\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e44\u0e23<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/9dots.com\/th\/customer-service-ai\/embed\/#?secret=OoGxPc998E\" width=\"600\" height=\"338\" title=\"&quot;\u0e1e\u0e25\u0e34\u0e01\u0e42\u0e09\u0e21\u0e01\u0e32\u0e23\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e14\u0e49\u0e27\u0e22 AI: 9 Dots Consulting \u0e41\u0e25\u0e30 Microsoft \u0e08\u0e30\u0e0a\u0e48\u0e27\u0e22\u0e40\u0e2a\u0e23\u0e34\u0e21\u0e1e\u0e25\u0e31\u0e07\u0e43\u0e2b\u0e49\u0e01\u0e31\u0e1a\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08\u0e44\u0e14\u0e49\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e44\u0e23&quot; \u2014 9 Dots Consulting\" data-secret=\"OoGxPc998E\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/9dots.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>","thumbnail_url":"https:\/\/9dots.com\/wp-content\/uploads\/2025\/10\/Transforming-Customer-Service-with-AI-How-9-Dots-Consulting-and-Microsoft-Empower-Businesses.png","thumbnail_width":1402,"thumbnail_height":783,"description":"The Rising Cost of Poor Customer Service Customer expectations are evolving faster than ever. Today\u2019s customers demand fast, personalized, and consistent service across every channel \u2014 web, mobile, chat, or social media. However, many organizations struggle to meet these expectations due to disconnected systems, limited visibility, and outdated service models. 64% of customers expect quicker [&hellip;]"}