{"id":5031,"date":"2025-04-17T01:16:16","date_gmt":"2025-04-17T01:16:16","guid":{"rendered":"https:\/\/9dots.com\/?p=5031"},"modified":"2025-04-17T01:45:10","modified_gmt":"2025-04-17T01:45:10","slug":"navigating-the-future-genai-agentic-ai-in-business-solutions","status":"publish","type":"post","link":"https:\/\/9dots.com\/th\/navigating-the-future-genai-agentic-ai-in-business-solutions\/","title":{"rendered":"\u0e01\u0e32\u0e23\u0e19\u0e33\u0e17\u0e32\u0e07\u0e2a\u0e39\u0e48\u0e2d\u0e19\u0e32\u0e04\u0e15: Gen AI \u0e41\u0e25\u0e30 Agentic AI \u0e43\u0e19\u0e42\u0e0b\u0e25\u0e39\u0e0a\u0e31\u0e19\u0e17\u0e32\u0e07\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"5031\" class=\"elementor elementor-5031\">\n\t\t\t\t<div class=\"elementor-element elementor-element-217d277 e-flex e-con-boxed e-con e-parent\" data-id=\"217d277\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bbb7b37 elementor-widget elementor-widget-text-editor\" data-id=\"bbb7b37\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>AI \u0e01\u0e33\u0e25\u0e31\u0e07\u0e1b\u0e23\u0e31\u0e1a\u0e40\u0e1b\u0e25\u0e35\u0e48\u0e22\u0e19\u0e20\u0e39\u0e21\u0e34\u0e17\u0e31\u0e28\u0e19\u0e4c\u0e17\u0e32\u0e07\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08 \u0e41\u0e15\u0e48\u0e01\u0e32\u0e23\u0e17\u0e33\u0e04\u0e27\u0e32\u0e21\u0e40\u0e02\u0e49\u0e32\u0e43\u0e08\u0e41\u0e19\u0e27\u0e17\u0e32\u0e07 AI \u0e17\u0e35\u0e48\u0e40\u0e2b\u0e21\u0e32\u0e30\u0e2a\u0e21\u0e17\u0e35\u0e48\u0e2a\u0e38\u0e14\u0e01\u0e31\u0e1a\u0e01\u0e25\u0e22\u0e38\u0e17\u0e18\u0e4c\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13\u0e16\u0e37\u0e2d\u0e40\u0e1b\u0e47\u0e19\u0e01\u0e38\u0e0d\u0e41\u0e08\u0e2a\u0e33\u0e04\u0e31\u0e0d\u0e43\u0e19\u0e01\u0e32\u0e23\u0e1b\u0e25\u0e14\u0e25\u0e47\u0e2d\u0e01\u0e04\u0e38\u0e13\u0e04\u0e48\u0e32\u0e17\u0e35\u0e48\u0e41\u0e17\u0e49\u0e08\u0e23\u0e34\u0e07\u0e02\u0e2d\u0e07 Generative AI (GenAI) \u0e41\u0e25\u0e30 Agentic AI \u0e41\u0e21\u0e49\u0e27\u0e48\u0e32\u0e17\u0e31\u0e49\u0e07\u0e2a\u0e2d\u0e07\u0e08\u0e30\u0e19\u0e33\u0e40\u0e2a\u0e19\u0e2d\u0e04\u0e27\u0e32\u0e21\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e2d\u0e31\u0e19\u0e17\u0e23\u0e07\u0e1e\u0e25\u0e31\u0e07 \u0e41\u0e15\u0e48\u0e01\u0e32\u0e23\u0e17\u0e33\u0e04\u0e27\u0e32\u0e21\u0e40\u0e02\u0e49\u0e32\u0e43\u0e08\u0e16\u0e36\u0e07\u0e04\u0e27\u0e32\u0e21\u0e41\u0e15\u0e01\u0e15\u0e48\u0e32\u0e07\u0e02\u0e2d\u0e07\u0e17\u0e31\u0e49\u0e07\u0e2a\u0e2d\u0e07\u0e19\u0e31\u0e49\u0e19\u0e16\u0e37\u0e2d\u0e40\u0e1b\u0e47\u0e19\u0e2a\u0e34\u0e48\u0e07\u0e2a\u0e33\u0e04\u0e31\u0e0d\u0e40\u0e21\u0e37\u0e48\u0e2d\u0e15\u0e49\u0e2d\u0e07\u0e1b\u0e23\u0e31\u0e1a\u0e40\u0e17\u0e04\u0e42\u0e19\u0e42\u0e25\u0e22\u0e35\u0e40\u0e2b\u0e25\u0e48\u0e32\u0e19\u0e35\u0e49\u0e43\u0e2b\u0e49\u0e2a\u0e2d\u0e14\u0e04\u0e25\u0e49\u0e2d\u0e07\u0e01\u0e31\u0e1a\u0e40\u0e1b\u0e49\u0e32\u0e2b\u0e21\u0e32\u0e22\u0e02\u0e2d\u0e07\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13 \u0e17\u0e35\u0e48 9 Dots Consulting \u0e40\u0e23\u0e32\u0e40\u0e0a\u0e35\u0e48\u0e22\u0e27\u0e0a\u0e32\u0e0d\u0e43\u0e19\u0e01\u0e32\u0e23\u0e0a\u0e48\u0e27\u0e22\u0e43\u0e2b\u0e49\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e1a\u0e39\u0e23\u0e13\u0e32\u0e01\u0e32\u0e23\u0e42\u0e0b\u0e25\u0e39\u0e0a\u0e31\u0e19 AI \u0e40\u0e2b\u0e25\u0e48\u0e32\u0e19\u0e35\u0e49\u0e20\u0e32\u0e22\u0e43\u0e19 Microsoft Dynamics 365 \u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e1b\u0e23\u0e31\u0e1a\u0e1b\u0e23\u0e38\u0e07\u0e01\u0e32\u0e23\u0e21\u0e35\u0e2a\u0e48\u0e27\u0e19\u0e23\u0e48\u0e27\u0e21\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32 \u0e40\u0e1e\u0e34\u0e48\u0e21\u0e1b\u0e23\u0e30\u0e2a\u0e34\u0e17\u0e18\u0e34\u0e20\u0e32\u0e1e\u0e01\u0e32\u0e23\u0e14\u0e33\u0e40\u0e19\u0e34\u0e19\u0e07\u0e32\u0e19 \u0e41\u0e25\u0e30\u0e1b\u0e23\u0e31\u0e1a\u0e1b\u0e23\u0e38\u0e07\u0e01\u0e32\u0e23\u0e15\u0e31\u0e14\u0e2a\u0e34\u0e19\u0e43\u0e08<\/p><p><strong>\u0e02\u0e31\u0e1a\u0e40\u0e04\u0e25\u0e37\u0e48\u0e2d\u0e19\u0e01\u0e32\u0e23\u0e40\u0e15\u0e34\u0e1a\u0e42\u0e15\u0e17\u0e32\u0e07\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08\u0e14\u0e49\u0e27\u0e22\u0e42\u0e0b\u0e25\u0e39\u0e0a\u0e31\u0e19\u0e17\u0e35\u0e48\u0e44\u0e14\u0e49\u0e23\u0e31\u0e1a\u0e01\u0e32\u0e23\u0e1b\u0e23\u0e31\u0e1a\u0e1b\u0e23\u0e38\u0e07\u0e14\u0e49\u0e27\u0e22 AI<\/strong><\/p><p>\u0e01\u0e32\u0e23\u0e1a\u0e39\u0e23\u0e13\u0e32\u0e01\u0e32\u0e23 AI \u0e01\u0e31\u0e1a Dynamics 365 \u0e08\u0e30\u0e40\u0e1b\u0e34\u0e14\u0e42\u0e2d\u0e01\u0e32\u0e2a\u0e43\u0e2b\u0e21\u0e48\u0e46 \u0e43\u0e2b\u0e49\u0e01\u0e31\u0e1a\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e40\u0e1e\u0e34\u0e48\u0e21\u0e1b\u0e23\u0e30\u0e2a\u0e34\u0e17\u0e18\u0e34\u0e20\u0e32\u0e1e\u0e01\u0e32\u0e23\u0e21\u0e35\u0e2a\u0e48\u0e27\u0e19\u0e23\u0e48\u0e27\u0e21\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32 \u0e01\u0e32\u0e23\u0e14\u0e33\u0e40\u0e19\u0e34\u0e19\u0e01\u0e32\u0e23\u0e02\u0e32\u0e22 \u0e41\u0e25\u0e30\u0e01\u0e32\u0e23\u0e15\u0e31\u0e14\u0e2a\u0e34\u0e19\u0e43\u0e08\u0e17\u0e35\u0e48\u0e02\u0e31\u0e1a\u0e40\u0e04\u0e25\u0e37\u0e48\u0e2d\u0e19\u0e14\u0e49\u0e27\u0e22\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25 \u0e15\u0e31\u0e27\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e40\u0e0a\u0e48\u0e19:<\/p><ul><li><strong>GenAI \u0e2a\u0e33\u0e2b\u0e23\u0e31\u0e1a\u0e01\u0e32\u0e23\u0e21\u0e35\u0e2a\u0e48\u0e27\u0e19\u0e23\u0e48\u0e27\u0e21\u0e41\u0e1a\u0e1a\u0e40\u0e09\u0e1e\u0e32\u0e30\u0e1a\u0e38\u0e04\u0e04\u0e25:<\/strong> \u0e1b\u0e23\u0e31\u0e1a\u0e43\u0e0a\u0e49 GenAI \u0e20\u0e32\u0e22\u0e43\u0e19 Dynamics 365 Customer Service \u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e2a\u0e23\u0e49\u0e32\u0e07\u0e01\u0e32\u0e23\u0e15\u0e2d\u0e1a\u0e01\u0e25\u0e31\u0e1a\u0e2d\u0e35\u0e40\u0e21\u0e25\u0e17\u0e35\u0e48\u0e40\u0e1b\u0e47\u0e19\u0e23\u0e32\u0e22\u0e1a\u0e38\u0e04\u0e04\u0e25 \u0e41\u0e19\u0e30\u0e19\u0e33\u0e02\u0e49\u0e2d\u0e40\u0e2a\u0e19\u0e2d\u0e1c\u0e25\u0e34\u0e15\u0e20\u0e31\u0e13\u0e11\u0e4c\u0e17\u0e35\u0e48\u0e1b\u0e23\u0e31\u0e1a\u0e41\u0e15\u0e48\u0e07\u0e44\u0e14\u0e49 \u0e2b\u0e23\u0e37\u0e2d\u0e1b\u0e23\u0e31\u0e1a\u0e1b\u0e23\u0e38\u0e07\u0e01\u0e32\u0e23\u0e2a\u0e23\u0e49\u0e32\u0e07\u0e40\u0e19\u0e37\u0e49\u0e2d\u0e2b\u0e32\u0e17\u0e32\u0e07\u0e01\u0e32\u0e23\u0e15\u0e25\u0e32\u0e14<\/li><li><strong>Agentic AI \u0e2a\u0e33\u0e2b\u0e23\u0e31\u0e1a\u0e23\u0e30\u0e1a\u0e1a\u0e2d\u0e31\u0e15\u0e42\u0e19\u0e21\u0e31\u0e15\u0e34\u0e2d\u0e31\u0e08\u0e09\u0e23\u0e34\u0e22\u0e30:<\/strong> \u0e43\u0e0a\u0e49 Agentic AI \u0e43\u0e19 Dynamics 365 Sales \u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e17\u0e33\u0e01\u0e32\u0e23\u0e43\u0e2b\u0e49\u0e04\u0e30\u0e41\u0e19\u0e19\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e40\u0e1b\u0e49\u0e32\u0e2b\u0e21\u0e32\u0e22\u0e41\u0e1a\u0e1a\u0e2d\u0e31\u0e15\u0e42\u0e19\u0e21\u0e31\u0e15\u0e34 \u0e1b\u0e23\u0e30\u0e40\u0e21\u0e34\u0e19\u0e04\u0e38\u0e13\u0e2a\u0e21\u0e1a\u0e31\u0e15\u0e34\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e40\u0e1b\u0e49\u0e32\u0e2b\u0e21\u0e32\u0e22\u0e15\u0e32\u0e21\u0e1e\u0e24\u0e15\u0e34\u0e01\u0e23\u0e23\u0e21 \u0e41\u0e25\u0e30\u0e41\u0e19\u0e30\u0e19\u0e33\u0e17\u0e35\u0e21\u0e02\u0e32\u0e22\u0e14\u0e49\u0e27\u0e22\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e40\u0e0a\u0e34\u0e07\u0e25\u0e36\u0e01\u0e17\u0e35\u0e48\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e04\u0e32\u0e14\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e44\u0e14\u0e49<\/li><li><strong>\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e40\u0e0a\u0e34\u0e07\u0e25\u0e36\u0e01\u0e17\u0e35\u0e48\u0e02\u0e31\u0e1a\u0e40\u0e04\u0e25\u0e37\u0e48\u0e2d\u0e19\u0e42\u0e14\u0e22 AI \u0e2a\u0e33\u0e2b\u0e23\u0e31\u0e1a\u0e01\u0e32\u0e23\u0e1b\u0e0f\u0e34\u0e1a\u0e31\u0e15\u0e34\u0e01\u0e32\u0e23:<\/strong> \u0e04\u0e27\u0e32\u0e21\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e43\u0e19\u0e01\u0e32\u0e23\u0e04\u0e32\u0e14\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e02\u0e2d\u0e07 Agentic AI \u0e0a\u0e48\u0e27\u0e22\u0e1b\u0e23\u0e31\u0e1a\u0e1b\u0e23\u0e38\u0e07\u0e01\u0e32\u0e23\u0e1e\u0e22\u0e32\u0e01\u0e23\u0e13\u0e4c\u0e04\u0e27\u0e32\u0e21\u0e15\u0e49\u0e2d\u0e07\u0e01\u0e32\u0e23 \u0e01\u0e32\u0e23\u0e08\u0e31\u0e14\u0e01\u0e32\u0e23\u0e2a\u0e34\u0e19\u0e04\u0e49\u0e32\u0e04\u0e07\u0e04\u0e25\u0e31\u0e07 \u0e41\u0e25\u0e30\u0e01\u0e32\u0e23\u0e27\u0e32\u0e07\u0e41\u0e1c\u0e19\u0e17\u0e32\u0e07\u0e01\u0e32\u0e23\u0e40\u0e07\u0e34\u0e19\u0e43\u0e19 Dynamics 365 Business Central<\/li><\/ul><p><strong>\u0e40\u0e04\u0e25\u0e47\u0e14\u0e25\u0e31\u0e1a\u0e01\u0e32\u0e23\u0e1b\u0e0f\u0e34\u0e1a\u0e31\u0e15\u0e34\u0e08\u0e23\u0e34\u0e07<\/strong><\/p><ul><li><strong>\u0e40\u0e23\u0e34\u0e48\u0e21\u0e15\u0e49\u0e19\u0e14\u0e49\u0e27\u0e22\u0e27\u0e31\u0e15\u0e16\u0e38\u0e1b\u0e23\u0e30\u0e2a\u0e07\u0e04\u0e4c\u0e17\u0e35\u0e48\u0e0a\u0e31\u0e14\u0e40\u0e08\u0e19:<\/strong> \u0e01\u0e33\u0e2b\u0e19\u0e14\u0e40\u0e1b\u0e49\u0e32\u0e2b\u0e21\u0e32\u0e22\u0e17\u0e32\u0e07\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08\u0e17\u0e35\u0e48\u0e40\u0e09\u0e1e\u0e32\u0e30\u0e40\u0e08\u0e32\u0e30\u0e08\u0e07\u0e01\u0e48\u0e2d\u0e19\u0e17\u0e35\u0e48\u0e08\u0e30\u0e40\u0e25\u0e37\u0e2d\u0e01\u0e27\u0e34\u0e18\u0e35\u0e01\u0e32\u0e23 AI \u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e43\u0e2b\u0e49\u0e41\u0e19\u0e48\u0e43\u0e08\u0e27\u0e48\u0e32\u0e2a\u0e2d\u0e14\u0e04\u0e25\u0e49\u0e2d\u0e07\u0e01\u0e31\u0e1a\u0e1c\u0e25\u0e25\u0e31\u0e1e\u0e18\u0e4c\u0e17\u0e35\u0e48\u0e15\u0e49\u0e2d\u0e07\u0e01\u0e32\u0e23<\/li><li><strong>\u0e43\u0e0a\u0e49\u0e1b\u0e23\u0e30\u0e42\u0e22\u0e0a\u0e19\u0e4c\u0e08\u0e32\u0e01\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e17\u0e35\u0e48\u0e21\u0e35\u0e2d\u0e22\u0e39\u0e48:<\/strong> \u0e17\u0e31\u0e49\u0e07 GenAI \u0e41\u0e25\u0e30 Agentic AI \u0e15\u0e48\u0e32\u0e07\u0e01\u0e47\u0e40\u0e15\u0e34\u0e1a\u0e42\u0e15\u0e44\u0e14\u0e49\u0e14\u0e35\u0e08\u0e32\u0e01\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e17\u0e35\u0e48\u0e21\u0e35\u0e04\u0e38\u0e13\u0e20\u0e32\u0e1e \u0e15\u0e23\u0e27\u0e08\u0e2a\u0e2d\u0e1a\u0e43\u0e2b\u0e49\u0e41\u0e19\u0e48\u0e43\u0e08\u0e27\u0e48\u0e32\u0e41\u0e2b\u0e25\u0e48\u0e07\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13\u0e2a\u0e30\u0e2d\u0e32\u0e14 \u0e21\u0e35\u0e42\u0e04\u0e23\u0e07\u0e2a\u0e23\u0e49\u0e32\u0e07 \u0e41\u0e25\u0e30\u0e1b\u0e25\u0e2d\u0e14\u0e20\u0e31\u0e22<\/li><li><strong>\u0e43\u0e2b\u0e49\u0e04\u0e27\u0e32\u0e21\u0e2a\u0e33\u0e04\u0e31\u0e0d\u0e01\u0e31\u0e1a\u0e04\u0e27\u0e32\u0e21\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e43\u0e19\u0e01\u0e32\u0e23\u0e1b\u0e23\u0e31\u0e1a\u0e02\u0e19\u0e32\u0e14:<\/strong> \u0e40\u0e21\u0e37\u0e48\u0e2d\u0e23\u0e27\u0e21 AI \u0e40\u0e02\u0e49\u0e32\u0e01\u0e31\u0e1a Dynamics 365 \u0e43\u0e2b\u0e49\u0e41\u0e19\u0e48\u0e43\u0e08\u0e27\u0e48\u0e32\u0e42\u0e0b\u0e25\u0e39\u0e0a\u0e31\u0e19\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e1b\u0e23\u0e31\u0e1a\u0e02\u0e19\u0e32\u0e14\u0e15\u0e32\u0e21\u0e01\u0e32\u0e23\u0e40\u0e15\u0e34\u0e1a\u0e42\u0e15\u0e02\u0e2d\u0e07\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e44\u0e14\u0e49<\/li><\/ul><p>\u0e17\u0e35\u0e48 9 Dots Consulting \u0e40\u0e23\u0e32\u0e2d\u0e2d\u0e01\u0e41\u0e1a\u0e1a\u0e42\u0e0b\u0e25\u0e39\u0e0a\u0e31\u0e19\u0e17\u0e35\u0e48\u0e02\u0e31\u0e1a\u0e40\u0e04\u0e25\u0e37\u0e48\u0e2d\u0e19\u0e14\u0e49\u0e27\u0e22 AI \u0e40\u0e09\u0e1e\u0e32\u0e30\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e40\u0e1e\u0e34\u0e48\u0e21\u0e1b\u0e23\u0e30\u0e2a\u0e34\u0e17\u0e18\u0e34\u0e20\u0e32\u0e1e \u0e1b\u0e23\u0e31\u0e1a\u0e1b\u0e23\u0e38\u0e07\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32 \u0e41\u0e25\u0e30\u0e40\u0e23\u0e48\u0e07\u0e01\u0e32\u0e23\u0e40\u0e15\u0e34\u0e1a\u0e42\u0e15<\/p><p>\u0e1e\u0e23\u0e49\u0e2d\u0e21\u0e17\u0e35\u0e48\u0e08\u0e30\u0e2a\u0e33\u0e23\u0e27\u0e08\u0e01\u0e32\u0e23\u0e40\u0e1b\u0e25\u0e35\u0e48\u0e22\u0e19\u0e41\u0e1b\u0e25\u0e07\u0e17\u0e35\u0e48\u0e02\u0e31\u0e1a\u0e40\u0e04\u0e25\u0e37\u0e48\u0e2d\u0e19\u0e14\u0e49\u0e27\u0e22 AI \u0e41\u0e25\u0e49\u0e27\u0e2b\u0e23\u0e37\u0e2d\u0e22\u0e31\u0e07 \u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d\u0e40\u0e23\u0e32\u0e44\u0e14\u0e49\u0e27\u0e31\u0e19\u0e19\u0e35\u0e49!<\/p><p>\u0e2d\u0e35\u0e40\u0e21\u0e25\u0e4c: enquiry@9dots.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bcfdce6 e-flex e-con-boxed e-con e-parent\" data-id=\"bcfdce6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>AI is reshaping the business landscape, but understanding which AI approach best fits your strategy is key to unlocking real value of Generative AI (GenAI) and Agentic AI. While both offer powerful capabilities, understanding their differences is crucial when aligning these technologies with your organization&#8217;s goals. At 9 Dots Consulting, we specialize in helping enterprise [&hellip;]<\/p>","protected":false},"author":2,"featured_media":5045,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[54],"tags":[61,50,51,60,57],"class_list":["post-5031","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-agenticai","tag-ai","tag-erp","tag-genai","tag-microsoft"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Navigating the Future: Gen AI &amp; Agentic AI in Business Solutions - 9 Dots Consulting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/9dots.com\/th\/navigating-the-future-genai-agentic-ai-in-business-solutions\/\" \/>\n<meta property=\"og:locale\" content=\"th_TH\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Navigating the Future: Gen AI &amp; Agentic AI in Business Solutions\" \/>\n<meta property=\"og:description\" content=\"AI is reshaping the business landscape, but understanding which AI approach best fits your strategy is key to unlocking real value of Generative AI (GenAI) and Agentic AI. While both offer powerful capabilities, understanding their differences is crucial when aligning these technologies with your organization&#8217;s goals. At 9 Dots Consulting, we specialize in helping enterprise [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/9dots.com\/th\/navigating-the-future-genai-agentic-ai-in-business-solutions\/\" \/>\n<meta property=\"og:site_name\" content=\"9 Dots Consulting\" \/>\n<meta property=\"article:published_time\" content=\"2025-04-17T01:16:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-17T01:45:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/9dots.com\/wp-content\/uploads\/2025\/04\/website-image-3-scaled.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1440\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"9dots team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"9dots team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 \u0e19\u0e32\u0e17\u0e35\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/\"},\"author\":{\"name\":\"9dots team\",\"@id\":\"https:\/\/9dots.com\/#\/schema\/person\/923ef3d906d362342d378ca9b94e1045\"},\"headline\":\"Navigating the Future: Gen AI &#038; Agentic AI in Business Solutions\",\"datePublished\":\"2025-04-17T01:16:16+00:00\",\"dateModified\":\"2025-04-17T01:45:10+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/\"},\"wordCount\":270,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/9dots.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/9dots.com\/wp-content\/uploads\/2025\/04\/website-image-3-scaled.png\",\"keywords\":[\"AgenticAI\",\"AI\",\"ERP\",\"GenAI\",\"Microsoft\"],\"articleSection\":[\"Blog\"],\"inLanguage\":\"th\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/\",\"url\":\"https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/\",\"name\":\"Navigating the Future: Gen AI & Agentic AI in Business Solutions - 9 Dots Consulting\",\"isPartOf\":{\"@id\":\"https:\/\/9dots.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/9dots.com\/wp-content\/uploads\/2025\/04\/website-image-3-scaled.png\",\"datePublished\":\"2025-04-17T01:16:16+00:00\",\"dateModified\":\"2025-04-17T01:45:10+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/#breadcrumb\"},\"inLanguage\":\"th\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"th\",\"@id\":\"https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/#primaryimage\",\"url\":\"https:\/\/9dots.com\/wp-content\/uploads\/2025\/04\/website-image-3-scaled.png\",\"contentUrl\":\"https:\/\/9dots.com\/wp-content\/uploads\/2025\/04\/website-image-3-scaled.png\",\"width\":2560,\"height\":1440},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/9dots.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Navigating the Future: Gen AI &#038; Agentic AI in Business Solutions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/9dots.com\/#website\",\"url\":\"https:\/\/9dots.com\/\",\"name\":\"9 Dots Consulting\",\"description\":\"Your Trusted Microsoft Solutions Partner for Digital Growth\",\"publisher\":{\"@id\":\"https:\/\/9dots.com\/#organization\"},\"alternateName\":\"9 Dots\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/9dots.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"th\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/9dots.com\/#organization\",\"name\":\"9 Dots Consulting\",\"alternateName\":\"9 Dots\",\"url\":\"https:\/\/9dots.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"th\",\"@id\":\"https:\/\/9dots.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/9dots.com\/wp-content\/uploads\/2024\/03\/logo_1500x296.jpg\",\"contentUrl\":\"https:\/\/9dots.com\/wp-content\/uploads\/2024\/03\/logo_1500x296.jpg\",\"width\":1500,\"height\":296,\"caption\":\"9 Dots Consulting\"},\"image\":{\"@id\":\"https:\/\/9dots.com\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/9dots.com\/#\/schema\/person\/923ef3d906d362342d378ca9b94e1045\",\"name\":\"9dots team\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"th\",\"@id\":\"https:\/\/9dots.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/88c775ab4369fabfab6b91a7480c41ae480e956d067d8e15b3eb69e58008e0ae?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/88c775ab4369fabfab6b91a7480c41ae480e956d067d8e15b3eb69e58008e0ae?s=96&d=mm&r=g\",\"caption\":\"9dots team\"},\"sameAs\":[\"http:\/\/9dots.com\"],\"url\":\"https:\/\/9dots.com\/th\/author\/team9dots\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Navigating the Future: Gen AI & Agentic AI in Business Solutions - 9 Dots Consulting","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/9dots.com\/th\/navigating-the-future-genai-agentic-ai-in-business-solutions\/","og_locale":"th_TH","og_type":"article","og_title":"Navigating the Future: Gen AI & Agentic AI in Business Solutions","og_description":"AI is reshaping the business landscape, but understanding which AI approach best fits your strategy is key to unlocking real value of Generative AI (GenAI) and Agentic AI. While both offer powerful capabilities, understanding their differences is crucial when aligning these technologies with your organization&#8217;s goals. At 9 Dots Consulting, we specialize in helping enterprise [&hellip;]","og_url":"https:\/\/9dots.com\/th\/navigating-the-future-genai-agentic-ai-in-business-solutions\/","og_site_name":"9 Dots Consulting","article_published_time":"2025-04-17T01:16:16+00:00","article_modified_time":"2025-04-17T01:45:10+00:00","og_image":[{"width":2560,"height":1440,"url":"https:\/\/9dots.com\/wp-content\/uploads\/2025\/04\/website-image-3-scaled.png","type":"image\/png"}],"author":"9dots team","twitter_card":"summary_large_image","twitter_misc":{"Written by":"9dots team","Est. reading time":"1 \u0e19\u0e32\u0e17\u0e35"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/#article","isPartOf":{"@id":"https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/"},"author":{"name":"9dots team","@id":"https:\/\/9dots.com\/#\/schema\/person\/923ef3d906d362342d378ca9b94e1045"},"headline":"Navigating the Future: Gen AI &#038; Agentic AI in Business Solutions","datePublished":"2025-04-17T01:16:16+00:00","dateModified":"2025-04-17T01:45:10+00:00","mainEntityOfPage":{"@id":"https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/"},"wordCount":270,"commentCount":0,"publisher":{"@id":"https:\/\/9dots.com\/#organization"},"image":{"@id":"https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/#primaryimage"},"thumbnailUrl":"https:\/\/9dots.com\/wp-content\/uploads\/2025\/04\/website-image-3-scaled.png","keywords":["AgenticAI","AI","ERP","GenAI","Microsoft"],"articleSection":["Blog"],"inLanguage":"th","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/","url":"https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/","name":"Navigating the Future: Gen AI & Agentic AI in Business Solutions - 9 Dots Consulting","isPartOf":{"@id":"https:\/\/9dots.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/#primaryimage"},"image":{"@id":"https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/#primaryimage"},"thumbnailUrl":"https:\/\/9dots.com\/wp-content\/uploads\/2025\/04\/website-image-3-scaled.png","datePublished":"2025-04-17T01:16:16+00:00","dateModified":"2025-04-17T01:45:10+00:00","breadcrumb":{"@id":"https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/#breadcrumb"},"inLanguage":"th","potentialAction":[{"@type":"ReadAction","target":["https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/"]}]},{"@type":"ImageObject","inLanguage":"th","@id":"https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/#primaryimage","url":"https:\/\/9dots.com\/wp-content\/uploads\/2025\/04\/website-image-3-scaled.png","contentUrl":"https:\/\/9dots.com\/wp-content\/uploads\/2025\/04\/website-image-3-scaled.png","width":2560,"height":1440},{"@type":"BreadcrumbList","@id":"https:\/\/9dots.com\/navigating-the-future-genai-agentic-ai-in-business-solutions\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/9dots.com\/"},{"@type":"ListItem","position":2,"name":"Navigating the Future: Gen AI &#038; Agentic AI in Business Solutions"}]},{"@type":"WebSite","@id":"https:\/\/9dots.com\/#website","url":"https:\/\/9dots.com\/","name":"9 Dots Consulting","description":"Your Trusted Microsoft Solutions Partner for Digital Growth","publisher":{"@id":"https:\/\/9dots.com\/#organization"},"alternateName":"9 Dots","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/9dots.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"th"},{"@type":"Organization","@id":"https:\/\/9dots.com\/#organization","name":"9 Dots Consulting","alternateName":"9 Dots","url":"https:\/\/9dots.com\/","logo":{"@type":"ImageObject","inLanguage":"th","@id":"https:\/\/9dots.com\/#\/schema\/logo\/image\/","url":"https:\/\/9dots.com\/wp-content\/uploads\/2024\/03\/logo_1500x296.jpg","contentUrl":"https:\/\/9dots.com\/wp-content\/uploads\/2024\/03\/logo_1500x296.jpg","width":1500,"height":296,"caption":"9 Dots Consulting"},"image":{"@id":"https:\/\/9dots.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/9dots.com\/#\/schema\/person\/923ef3d906d362342d378ca9b94e1045","name":"9dots team","image":{"@type":"ImageObject","inLanguage":"th","@id":"https:\/\/9dots.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/88c775ab4369fabfab6b91a7480c41ae480e956d067d8e15b3eb69e58008e0ae?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/88c775ab4369fabfab6b91a7480c41ae480e956d067d8e15b3eb69e58008e0ae?s=96&d=mm&r=g","caption":"9dots team"},"sameAs":["http:\/\/9dots.com"],"url":"https:\/\/9dots.com\/th\/author\/team9dots\/"}]}},"_links":{"self":[{"href":"https:\/\/9dots.com\/th\/wp-json\/wp\/v2\/posts\/5031","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/9dots.com\/th\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/9dots.com\/th\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/9dots.com\/th\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/9dots.com\/th\/wp-json\/wp\/v2\/comments?post=5031"}],"version-history":[{"count":10,"href":"https:\/\/9dots.com\/th\/wp-json\/wp\/v2\/posts\/5031\/revisions"}],"predecessor-version":[{"id":5051,"href":"https:\/\/9dots.com\/th\/wp-json\/wp\/v2\/posts\/5031\/revisions\/5051"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/9dots.com\/th\/wp-json\/wp\/v2\/media\/5045"}],"wp:attachment":[{"href":"https:\/\/9dots.com\/th\/wp-json\/wp\/v2\/media?parent=5031"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/9dots.com\/th\/wp-json\/wp\/v2\/categories?post=5031"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/9dots.com\/th\/wp-json\/wp\/v2\/tags?post=5031"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}