{"id":4800,"date":"2025-03-21T06:07:51","date_gmt":"2025-03-21T06:07:51","guid":{"rendered":"https:\/\/9dots.com\/?p=4800"},"modified":"2026-08-11T21:09:09","modified_gmt":"2026-08-11T13:09:09","slug":"9-dots-journey","status":"publish","type":"post","link":"https:\/\/9dots.com\/vi\/9-dots-journey\/","title":{"rendered":"Nh\u1eefng ng\u01b0\u1eddi \u0111\u1ee9ng sau 9 Dots Consulting"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"4800\" class=\"elementor elementor-4800\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac0737a e-flex e-con-boxed e-con e-parent\" data-id=\"ac0737a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e925f0 elementor-widget elementor-widget-heading\" data-id=\"0e925f0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">2025 | Kuala Lumpur, Malaysia<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d9a0919 e-con-full e-flex e-con e-child\" data-id=\"d9a0919\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf70d49 elementor-widget elementor-widget-heading\" data-id=\"bf70d49\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Th\u00fac \u0111\u1ea9y s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a kh\u00e1ch h\u00e0ng: Nh\u1eefng con ng\u01b0\u1eddi \u0111\u1eb1ng sau 9 Dots Consulting<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-94ac239 e-con-full e-flex e-con e-child\" data-id=\"94ac239\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-43f8280 e-con-full e-flex e-con e-child\" data-id=\"43f8280\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1146f40 elementor-widget__width-inherit elementor-widget-tablet__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"1146f40\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">T\u1ea1i 9 Dots Consulting, m\u1ecdi d\u1ef1 \u00e1n th\u00e0nh c\u00f4ng \u0111\u1ec1u b\u1eaft \u0111\u1ea7u t\u1eeb con ng\u01b0\u1eddi.<br><br>\u0110\u1ed1i v\u1edbi Chew Teck Ming, Gi\u00e1m \u0111\u1ed1c Kh\u00e1ch h\u00e0ng Doanh nghi\u1ec7p, s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng d\u1ef1a tr\u00ean vi\u1ec7c l\u1eafng nghe tr\u01b0\u1edbc ti\u00ean, th\u1ea5u hi\u1ec3u m\u1ee5c ti\u00eau c\u1ee7a t\u1eebng t\u1ed5 ch\u1ee9c v\u00e0 c\u00f9ng nhau t\u00ecm ki\u1ebfm c\u00e1c gi\u1ea3i ph\u00e1p thi\u1ebft th\u1ef1c mang l\u1ea1i gi\u00e1 tr\u1ecb l\u00e2u d\u00e0i.<br><br>Sau nhi\u1ec1u n\u0103m l\u00e0m vi\u1ec7c ch\u1eb7t ch\u1ebd v\u1edbi kh\u00e1ch h\u00e0ng \u1edf c\u00e1c ng\u00e0nh c\u00f4ng nghi\u1ec7p kh\u00e1c nhau, \u00f4ng tin r\u1eb1ng c\u00f4ng ngh\u1ec7 ch\u1ec9 l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a v\u1ea5n \u0111\u1ec1. M\u1ed1i quan h\u1ec7 \u0111\u1ed1i t\u00e1c b\u1ec1n ch\u1eb7t, giao ti\u1ebfp c\u1edfi m\u1edf v\u00e0 l\u00f2ng tin m\u1edbi l\u00e0 nh\u1eefng y\u1ebfu t\u1ed1 t\u1ea1o n\u00ean th\u00e0nh c\u00f4ng l\u00e2u d\u00e0i.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a563bb2 elementor-widget elementor-widget-heading\" data-id=\"a563bb2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">X\u00e2y d\u1ef1ng c\u00e1c m\u1ed1i quan h\u1ec7 b\u1ec1n v\u1eefng<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-667e4fd elementor-widget__width-inherit elementor-widget-tablet__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"667e4fd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">M\u1ed7i doanh nghi\u1ec7p \u0111\u1ec1u kh\u00e1c bi\u1ec7t. Thay v\u00ec \u00e1p d\u1ee5ng m\u1ed9t gi\u1ea3i ph\u00e1p chung cho t\u1ea5t c\u1ea3, Teck Ming tin r\u1eb1ng c\u00e1c d\u1ef1 \u00e1n th\u00e0nh c\u00f4ng b\u1eaft \u0111\u1ea7u b\u1eb1ng vi\u1ec7c th\u1ea5u hi\u1ec3u c\u00e1c m\u1ee5c ti\u00eau, th\u1eed th\u00e1ch v\u00e0 \u01b0u ti\u00ean c\u1ee7a t\u1eebng kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc khi \u0111\u1ec1 xu\u1ea5t gi\u1ea3i ph\u00e1p.<br><br>Nh\u01b0 Teck Ming gi\u1ea3i th\u00edch:<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62ba60b elementor-widget__width-inherit elementor-widget-tablet__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"62ba60b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">\"V\u0103n h\u00f3a c\u1ee7a ch\u00fang t\u00f4i \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng d\u1ef1a tr\u00ean ki\u1ebfn th\u1ee9c chung, s\u1ef1 s\u00e1ng t\u1ea1o v\u00e0 m\u1ed1i quan h\u1ec7 \u0111\u1ed1i t\u00e1c b\u1ec1n ch\u1eb7t. B\u1eb1ng c\u00e1ch h\u1ee3p t\u00e1c ch\u1eb7t ch\u1ebd v\u1edbi kh\u00e1ch h\u00e0ng, ch\u00fang t\u00f4i t\u1ea1o ra c\u00e1c gi\u1ea3i ph\u00e1p thi\u1ebft th\u1ef1c, c\u00f3 kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng v\u00e0 \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng \u0111\u1ec3 th\u00e0nh c\u00f4ng l\u00e2u d\u00e0i.\"<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be42915 elementor-widget elementor-widget-heading\" data-id=\"be42915\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">C\u00f9ng nhau l\u00e0m vi\u1ec7c<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aef2ce7 elementor-widget__width-inherit elementor-widget-tablet__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"aef2ce7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">M\u1ed9t trong nh\u1eefng \u0111i\u1ec1u Teck Ming tr\u00e2n tr\u1ecdng nh\u1ea5t \u1edf 9 Dots Consulting ch\u00ednh l\u00e0 v\u0103n h\u00f3a l\u00e0m vi\u1ec7c h\u1ee3p t\u00e1c.<br><br>Tr\u00ean to\u00e0n b\u1ed9 c\u00e1c \u0111\u1ed9i ng\u0169 khu v\u1ef1c c\u1ee7a ch\u00fang t\u00f4i, ki\u1ebfn th\u1ee9c \u0111\u01b0\u1ee3c chia s\u1ebb c\u1edfi m\u1edf v\u00e0 c\u00e1c \u0111\u1ed3ng nghi\u1ec7p c\u00f9ng nhau gi\u1ea3i quy\u1ebft c\u00e1c th\u1eed th\u00e1ch, h\u1ed7 tr\u1ee3 l\u1eabn nhau v\u00e0 mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u1ed1t nh\u1ea5t c\u00f3 th\u1ec3 cho m\u1ecdi kh\u00e1ch h\u00e0ng.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a6bfcf9 e-con-full e-flex e-con e-child\" data-id=\"a6bfcf9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92737c6 elementor-widget elementor-widget-image\" data-id=\"92737c6\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"900\" src=\"https:\/\/9dots.com\/wp-content\/uploads\/2025\/03\/Teck-Ming-Photo.jpg\" class=\"attachment-full size-full wp-image-14306\" alt=\"Author of the author who wrote People Behind 9 Dots Consulting article\" srcset=\"https:\/\/9dots.com\/wp-content\/uploads\/2025\/03\/Teck-Ming-Photo.jpg 600w, https:\/\/9dots.com\/wp-content\/uploads\/2025\/03\/Teck-Ming-Photo-200x300.jpg 200w, https:\/\/9dots.com\/wp-content\/uploads\/2025\/03\/Teck-Ming-Photo-8x12.jpg 8w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-698ee56 elementor-widget elementor-widget-heading\" data-id=\"698ee56\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Nh\u00ecn v\u1ec1 ph\u00eda tr\u01b0\u1edbc<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33c6421 elementor-widget__width-inherit elementor-widget-tablet__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"33c6421\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Khi c\u00f4ng ngh\u1ec7 ti\u1ebfp t\u1ee5c ph\u00e1t tri\u1ec3n, Teck Ming tin r\u1eb1ng ph\u1ea7n quan tr\u1ecdng nh\u1ea5t c\u1ee7a m\u1ecdi d\u1ef1 \u00e1n v\u1eabn s\u1ebd gi\u1eef nguy\u00ean - x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 tin c\u1eady v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 gi\u00fap h\u1ecd \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau kinh doanh.\n<br><br>T\u1ea1i 9 Dots Consulting, ch\u00ednh con ng\u01b0\u1eddi ch\u00fang t\u00f4i t\u1ea1o n\u00ean s\u1ef1 kh\u00e1c bi\u1ec7t.\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>S\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a kh\u00e1ch h\u00e0ng b\u1eaft \u0111\u1ea7u t\u1eeb con ng\u01b0\u1eddi<\/p>","protected":false},"author":2,"featured_media":14349,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[93],"tags":[],"class_list":["post-4800","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Driving Customer Success | 9 Dots Consulting<\/title>\n<meta name=\"description\" content=\"Discover how customer-first approach, collaboration and long-term partnerships help deliver lasting business value at 9 Dots Consulting.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/9dots.com\/vi\/9-dots-journey\/\" 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