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Empower customer and employee support with AI chatbots
Microsoft Power Virtual Agents allows teams to create intelligent bots that handle routine questions, service requests, and troubleshooting, no coding required.
Solution Overview
Who it is for
For customer service, HR, and IT departments seeking faster response times and reduced support workload.
Microsoft 365 재무 관리
Dynamics 365 Finance로 재무 성과 최적화
Microsoft Dynamics 365 Finance는 기업이 재무 운영을 자동화하고 통합하여 실시간 통찰력을 제공하여 의사 결정을 개선하고 수익성을 높이는 데 도움이 됩니다. AI 기반 분석, 고급 보고 및 통합 재무 관리 도구를 통해 조직은 재무 건강에 대한 완전한 가시성을 얻을 수 있습니다.
주요 특징
- No-code bot builder integrated with Teams and Dynamics 365.
- AI-based language understanding.
- Seamless escalation to live agents.
- Built-in analytics for performance monitoring.
Business Benefits
- 24/7 support availability.
- Reduced support cost.
- Improved customer and employee satisfaction.
Relevant Industries
Customer Service
HR
IT Helpdesk
E-commerce
Why Choose 9 Dots
9 Dots Consulting is a certified Microsoft Solutions Partner with more than 15 years of experience delivering Dynamics 365, Power Platform, and Azure solutions across Asia. The firm combines technical expertise and industry insight to modernize ERP, CRM, and business applications for enterprise organizations. With over 100 successful Microsoft Dynamics 365 implementations, 9 Dots applies proven methodologies, localized compliance knowledge, and continuous Application Management Services to deliver scalable, cloud-ready, and high-impact digital transformation outcomes.
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