Extended Services

Transform Your Business with Dynamics 365 and CRM Solutions by 9 Dots Consulting

At 9 Dots Consulting, we deliver comprehensive Microsoft Dynamics 365 and CRM implementations that drive business growth, enhance efficiency, and improve customer relationships. As a Microsoft Solutions Partner and Tier 1 Cloud Solutions Provider, we offer tailored solutions to meet your unique needs.

Our Approach

We streamline processes across all departments, ensuring seamless integration between sales, finance, operations, and customer service. Our expertise in Dynamics 365’ s modular structure allows us to deploy specific applications like Finance, Supply Chain Management, Business Central, and Customer Service.

Key Phases:

  • Discovery & Requirement Analysis: In-depth analysis of your business processes to align with Dynamics 365’s capabilities.
  • Solution Design & Customization: Tailoring workflows, dashboards, and reporting tools, integrating AI, Power BI, and automation.
  • Implementation & Integration: Quick deployment with minimal disruption, ensuring seamless integration with existing systems
  • Data Migration & Testing: Accurate data migration and rigorous testing to ensure performance and reliability.
  • User Training & Change Management: Comprehensive training and smooth transition to the new platform.
  • Post - Go -Live Support & Optimization: Continuous support and recommendations for further optimizations.

CRM Solutions

Our CRM implementations enhance customer experiences through sales automation, customer service, marketing, and field service management, providing a 360 - degree view of customers for better engagement.

The 9 Dots Advantage

  • Industry Expertise: Proven track record across various industries.
  • Tailored Solutions: Customized implementations for maximum ROI.
  • Scalable & Future - Proof: Solutions designed to grow with your business.
  • Value - Added Services: Ongoing support, system health checks, and access to the latest innovations.
Partner with 9 Dots Consulting

Whether implementing Dynamics 365 for the first time or upgrading your system, 9 Dots Consulting offers comprehensive and customized solutions. Let us guide your digital transformation journey with the expertise and innovation needed to succeed.

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