MICROSOFT AND CEGID BUSINESS SOLUTIONS
Your Dynamics 365 and AI Partner Across Asia-Pacific
We implement and support ERP, CRM, cloud, AI and retail solutions. Our work spans Microsoft Dynamics 365, Azure, Power Platform and Cegid Retail. We also build AI agents into the systems you already run.
With teams in 11 countries, we know your language, regulations and business culture. You get one partner from first workshop to go-live and beyond.
We buy Microsoft licences direct, so you save on cost.
Singapore · Malaysia · Thailand · Indonesia · Vietnam · Hong Kong · Taiwan · China · India · Japan · South Korea
PARTNER CREDENTIALS
Microsoft Managed Partner
Microsoft Tier-1 Cloud Solution Provider
Microsoft ECIF Green Partner
Cegid Platinum Partner
Find the Right Solution for Your Business
ERP, CRM and commerce in one connected platform.
Enterprise ERP for complex, multi-entity operations
Cloud ERP for growing businesses
Sales, marketing, service in one view
Stores and online shopping in one experience
Microsoft Cloud and AI
Cloud and AI tools for every team.
Power Platform
Low-code tools to build apps, automate work and act on your data.
Cegid Omnichannel Retail
One retail platform for your stores, online channels and stock.
Jumpstart ERP: AI-Enabled Business Central in 8 to 12 Weeks
Leave spreadsheets behind. Jumpstart takes you live on AI-enabled Dynamics 365 Business Central. A pre-configured setup, reusable data templates and a fixed scope keep it fast and predictable. Every package includes a complimentary Microsoft 365 Copilot Business licence for one nominated user in Year 1. Choose the package that fits your business.
Jumpstart Finance ERP
Ideal for: Accounting firms, professional services and finance-led teams
Modules: General ledger, accounts payable, accounts receivable and fixed assets
Agents included: Copilot Payables Agent and PRIME Executive Insight Agent
Jumpstart Trade ERP
Ideal for: Trading companies, wholesale distributors and import or export businesses
Modules: Financial management, sales and purchase orders, inventory and order fulfilment
Agents included: Copilot Payables Agent, Copilot Sales Order Agent and PRIME Supplier Risk Agent
Jumpstart Assembly ERP
Ideal for: Electronic assembly and light manufacturing businesses
Modules: Financial management, sales and purchasing, inventory management, bills of materials and assembly orders.
Agents included: Copilot Payables Agent, Copilot Sales Order Agent and PRIME Material Shortage Agent
PRIME AI Agents Built Into the Systems You Run
PRIME is our portfolio of AI agents that automate finance, procurement, inventory, sales and production. Start with a single agent or deploy a complete hub of related agents. We configure each one to your business rules and data.
CustomerHub · BidHub · ProcurementHub · OrderHub · InventoryHub · DeliveryHub · FactoryHub · InsightHub · FinanceHub · PeopleHub
connects to
Dynamics 365
SAP
Oracle
Cegid Retail
Salesforce
Legacy Systems & Custom Apps
PRIME Agents
(Built by 9 Dots)
Our own agents. They add workflows beyond Microsoft’s standard ones.
Copilot Agents
(Built by Microsoft)
They handle standard workflows such as supplier invoices and sales orders.
One Team for Every Stage of Your Technology Journey
Your systems run better when one team looks after them end to end.
We take you from plan to go-live.
Solution design
Cloud migration
Data transition
User training
We keep your systems stable after go-live.
Helpdesk support
Performance tuning
Ongoing improvement
We give honest advice. We can also rescue a stalled project.
Independent assessments
Health checks
Technology roadmaps
Your licences, managed and supported by one team.
Dynamics 365 and Microsoft 365
Azure and cloud services
Subscription management
We fill the gaps with the app, integration or automation you need.
Web and mobile apps
Power Platform
Integration and automation
Built Around How Your Industry Works
See production, purchasing, stock and finance in one connected system on Dynamics 365.
Run many entities from one global template. Get one clear view of finance and operations.
Bring stores, online shopping and inventory onto one platform. Built on Dynamics 365 Commerce and Cegid Retail.
Manage finance, service and supply chain in one system built for strict standards.
Handle projects, people, billing and clients in one place. Go live in as little as 8 weeks with Jumpstart Finance ERP.
Also trusted by: Telecoms and technology · Energy and utilities · Construction and engineering · Education · Non-profits and the public sector
Trusted by Organisations Across the Region
These organisations chose us to deliver and support their systems.
Keppel
Singapore • Technology & IT Services
Business Central and Field Service implementation
Malaysian Employers Federation
Malaysia • Employers Association
Dynamics 365 Business Central implementation
KOWA Asia Pacific
Singapore • Trading & Pharmaceuticals
Business Central implementation
HOYA Electronics
Singapore • Semiconductor Manufacturing
Dynamics 365 Finance implementation
OSM Thome
Global • Shipping & Maritime
Dynamics 365 Finance and Supply Chain Management rollout
Hartalega
Malaysia • Glove & Medical Device Manufacturing
Dynamics 365 Finance and Supply Chain Management upgrade
What Sets 9 Dots Consulting Apart
What does 9 Dots Consulting do?
We plan, build and run business systems on Microsoft Dynamics 365. Our work covers ERP, CRM, retail, AI agents and managed services.
Can you supply Microsoft licences direct?
Yes. We are a Tier-1 Cloud Solution Provider. We buy straight from Microsoft with no distributor in between. You pay less and deal with one team for licences and support.
Can you show that Microsoft stands behind you?
Yes. We are a Microsoft Managed Partner. Microsoft recognises our skills and results. This gives you better access to Microsoft’s teams when a project needs them.
Can you help fund my project?
Possibly. Microsoft co-funds eligible projects through ECIF, the End Customer Investment Funds. We are an ECIF Green Partner. We can check whether you qualify.
Can you support me where I operate?
Yes. Our teams work in 11 countries. These are Singapore, Malaysia, Thailand, Indonesia, Vietnam, Hong Kong, Taiwan, China, India, Japan and South Korea. Each team knows how business is done locally.
Which industries do you serve?
Our core industries are manufacturing and distribution, shipping and logistics, retail and consumer goods, healthcare and life sciences, financial services and professional services. We also serve telecoms and technology, energy and utilities, construction and engineering, education, non-profits and the public sector.
APAC Countries
Team Members
Projects Delivered
Years of Experience
Start the Conversation
Share your project, your current system or the options you are weighing. Use the form below or email us. We reply within one business day.