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9 Dots Consulting

MICROSOFT AND CEGID BUSINESS SOLUTIONS

Your Microsoft Dynamics 365 and AI Partner Across Asia-Pacific

We implement and support ERP, CRM, cloud, AI and retail solutions. Our work spans Microsoft Dynamics 365, Microsoft 365, Azure, Power Platform and Cegid Retail. We specialise in Finance and Supply Chain Management and Business Central. We also build AI agents into the systems you already run.

With teams in 11 countries, we know your language, regulations and business culture. You get one partner from your first discovery session to go-live and beyond. For Microsoft 365 licensing we buy direct from Microsoft to keep your costs down.

PARTNER CREDENTIALS

Official Microsoft Solutions Partner badge

Microsoft Managed Partner

Microsoft Tier-1 Cloud Solution Provider

Microsoft ECIF Green Partner

Cegid Platinum Partner

Singapore · Malaysia · Thailand · Indonesia · Vietnam · Hong Kong · Taiwan · China · India · Japan · South Korea

Find the Right Solution for Your Business

We implement and support the full Microsoft stack. Dynamics 365 is our core.

ERP, CRM and commerce in one connected platform.

Enterprise ERP for complex, multi-entity operations

Cloud ERP for growing businesses

Sales, marketing and service in one view

Stores and online shopping in one experience

Microsoft Cloud and AI

Buy Microsoft 365 direct from us. Add Azure and Copilot for every team.

Power Platform

Low-code tools to build apps, automate work and act on your data.

Cegid Omnichannel Retail

One retail platform for your stores, online channels and stock.

Jumpstart ERP: AI-enabled Business Central in 8 to 12 Weeks

Leave spreadsheets behind. Jumpstart ERP is a pre-configured Microsoft Dynamics 365 Business Central package from 9 Dots Consulting. Businesses go live in 8 to 12 weeks, depending on the package. Reusable data templates and a fixed scope keep it fast and predictable. Choose from 3 packages, each built for a different kind of business. Every package includes a complimentary Microsoft 365 Copilot Business licence for one nominated user in Year 1.

Jumpstart Finance

Finance dashboards on a monitor and laptop with a badge showing Jumpstart Finance goes live in 8 weeks

Ideal for: Accounting firms, professional services and finance-led teams

Modules: General ledger, accounts payable, accounts receivable and fixed assets

Agents included: Copilot Payables Agent and PRIME Executive Insight Agent

Jumpstart Trade

Warehouse shelves with boxes and a tablet checklist, with a badge showing Jumpstart Trade goes live in 10 weeks

Ideal for: Trading companies, wholesale distributors and import or export businesses

Modules: Financial management, sales and purchasing, inventory and order fulfilment

Agents included: Copilot Payables Agent, Copilot Sales Order Agent and PRIME Supplier Risk Agent

Jumpstart Assembly

Gears on a production line with a tablet chart, with a badge showing Jumpstart Assembly goes live in 12 weeks

Ideal for: Electronic assembly and light manufacturing businesses

Modules: Financial management, sales and purchasing, inventory management, bills of materials and assembly orders

Agents included: Copilot Payables Agent, Copilot Sales Order Agent and PRIME Material Shortage Agent

PRIME AI Agents Built Into the Systems You Run

Copilot Agents

(Built by Microsoft)

They handle standard workflows such as supplier invoices and sales orders.

PRIME Agents

(Built by 9 Dots)

Our own agents. They add workflows beyond Microsoft’s standard ones.

CustomerHub · BidHub · ProcurementHub · OrderHub · InventoryHub · DeliveryHub · FactoryHub · InsightHub · FinanceHub · PeopleHub

PRIME AI Agents are proprietary AI agents built by 9 Dots Consulting. They automate finance, procurement, inventory, sales and production in the systems you already run. Start with a single agent or deploy a complete hub of related agents. We configure each one to your business rules and data.

PRIME AI logo

connects to

Microsoft Dynamics 365 logo

Dynamics 365

SAP logo

SAP

Oracle logo

Oracle

Cegid Retail logo

Cegid Retail

Salesforce logo

Salesforce

Icon for legacy systems and custom apps

Legacy Systems & Custom Apps

One Team for Every Stage of Your Systems

We take a system from first discovery session to daily support. One team handles implementation, application management, advisory and licensing.

We take you from plan to go-live.

Solution design

Cloud migration

Data transition

User training

We keep your systems stable after go-live.

Helpdesk support

Performance tuning

Ongoing improvement

We give honest advice. We can also rescue a stalled project.

Independent assessments

Health checks

Technology roadmaps

Buy Microsoft 365 and other Microsoft licences direct from a Tier-1 partner. All plans and billing terms, with discounts.

Microsoft 365 plans and add-ons

Dynamics 365, Azure and cloud services

Subscription management

We fill the gaps with the app, integration or automation you need.

Web and mobile apps

Power Platform

Integration and automation

Built Around How Your Industry Works

We serve six core industries across Asia-Pacific.

Modern manufacturing and distribution operations supported by ERP and business automation

See production, purchasing, stock and finance in one connected system on Dynamics 365.

Shipping and logistics operations supported by integrated ERP and supply chain management

Run many entities from one global template. Get one clear view of finance and operations.

Modern retail and consumer goods operations supported by integrated ERP and retail technology

Bring stores, online shopping and inventory onto one platform. Built on Dynamics 365 Commerce and Cegid Retail.

Healthcare and life sciences operations supported by ERP and digital business solutions

Manage finance, service and supply chain in one system built for strict standards.

Financial services operations supported by business automation and digital transformation

Keep governance, reporting and information security strong on Dynamics 365.

Professional services teams using integrated business systems for project and financial management

Handle projects, people, billing and clients in one place.

Also trusted by: Telecoms and technology · Energy and utilities · Construction and engineering · Education · Non-profits and the public sector

Trusted by Organisations Across the APAC Region

These organisations chose us to deliver and support their Microsoft systems.

Hartalega Malaysia logo
Canon Medical Systems logo
Crayon logo
Temasek Trust Singapore Logo
Kowa Asia Pacific Logo
Maxim's logo
Thai DNT Paint Mfg. Co., Ltd Logo
AsiaPac Technology now Keppel Logo
Hoya Electronics customer logo
OSM Thome logo
Malaysian Employers Federation (MEF) logo
Pentax Medical logo
Le Creuset logo
Unigold UG Singapore logo

Questions About Working With 9 Dots Consulting

What does 9 Dots Consulting do?

9 Dots Consulting is a Microsoft Dynamics 365 and AI partner across Asia-Pacific. We implement and support ERP and CRM. We specialise in Finance and Supply Chain Management and in Business Central. We also build AI agents and supply Microsoft 365 licensing.

Can I buy Microsoft 365 from 9 Dots Consulting?

Yes. We are a Microsoft Tier-1 Cloud Solution Provider. We supply all Microsoft 365 plans and add-ons on every billing term across ASEAN, Hong Kong and Taiwan. We buy straight from Microsoft with no distributor in between, so we can offer extensive discounts. You also deal with one team for licences and support.

Is 9 Dots Consulting a Microsoft Managed Partner?

Yes. We are a Microsoft Managed Partner in APAC. Microsoft recognises our skills and results. This gives you better access to Microsoft's teams when a project needs them.

Can Microsoft help fund my project?

Possibly. Microsoft co-funds eligible projects through ECIF, the End Customer Investment Funds. We are an ECIF Green Partner. We can check whether you qualify.

Where does 9 Dots Consulting operate?

9 Dots Consulting has teams in 11 countries. These are Singapore, Malaysia, Thailand, Indonesia, Vietnam, Hong Kong, Taiwan, China, India, Japan and South Korea. Each team knows how business is done locally.

Which industries does 9 Dots Consulting serve?

Our core industries are manufacturing and distribution, shipping and logistics, retail and consumer goods, healthcare and life sciences, financial services and professional services. We also serve telecoms and technology, energy and utilities, construction and engineering, education, non-profits and the public sector.

Map showing 9 Dots Consulting locations across 11 Asia-Pacific markets
11

APAC Countries

250+

Team Members

300+

Projects Delivered

15+

Years of Experience

Since 2010, 9 Dots Consulting has delivered more than 300 projects with 250+ team members in 11 countries.

Start the Conversation

Share your project, your current system or the options you are weighing. Use the form below or email us. We reply within one business day.