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9 Dots Consulting

PROJECT DELIVERY

Microsoft Dynamics 365 Implementation and Migration

We run Microsoft Dynamics 365 and Cegid Retail implementations for new customers. We also move customers off older systems. One team handles the project from planning to go-live.

Microsoft Dynamics 365 · Cegid Retail · Microsoft Cloud

New Implementation or Migration

Most projects are either a new system or a move from an old one. We plan the work so your daily operations keep running.

NEW IMPLEMENTATION

Set Up a New System

We design, configure and deploy Dynamics 365 or Cegid Retail around your operations.


Dynamics 365 Finance and Supply Chain Management

ERP for finance, supply chain and manufacturing


Dynamics 365 Business Central

ERP for growing businesses


Dynamics 365 Sales and Customer Service

CRM


Dynamics 365 Commerce and Cegid Retail

Point of sale and unified commerce


Azure, Power Platform and Microsoft 365

Cloud, low-code and collaboration tools

MIGRATION AND UPGRADE

Move from an Older System

We move your data and processes from an older system to Dynamics 365. We also bring existing Dynamics 365 systems up to a current release.


Legacy ERP and CRM migration

Move from an older ERP or CRM to Dynamics 365.


Cloud migration

Move an on-premises system to Dynamics 365 in the Microsoft cloud.


System upgrades

Update an existing Microsoft Dynamics 365 system to a current release.

What We Manage During a Project

We manage these workstreams together so risks surface early.

Multi-country Rollouts

One project with a shared scope and plan across several countries.

Data Migration and Integration

We move validated data in and connect it to your other systems.

Localisation and Compliance

We set up tax and regulatory requirements for each country.

Change Management

We prepare your users, process owners and IT team.

Go-Live and Hypercare

A planned switchover, then extra support while your team settles in.

Project Governance

We record decisions, risks and progress, and review them on a schedule.

The Six Stages of a Project

Each stage ends with a clear result and a decision.

01

PLAN

Agree objectives, scope and priorities.

02

DESIGN

Turn your requirements into a solution design.

03

BUILD

Configure the system and connect it to your other systems.

04

MIGRATE

Clean your data, move it and check it.

05

DEPLOY

Train users, switch over and go live.

06

OPTIMISE

Review performance and plan improvements.

Questions About Implementation and Migration

What does a Dynamics 365 implementation partner do?

We plan, design, build and deploy the system. We move your data, train your staff and support go-live. One accountable team stays with you throughout.

How long does a Microsoft Dynamics 365 implementation take?

It depends on the scope, the number of countries and the quality of your data. We confirm the timeline in the Plan stage. Our Jumpstart ERP packages for Business Central go live in 8 to 12 weeks.

Can you migrate us from an older ERP to Microsoft Dynamics 365?

Yes. We validate your data, connect your critical systems and plan the cutover to limit disruption.

Do you implement systems other than Microsoft Dynamics 365?

Yes. We also implement Cegid Retail. We set up Azure, Power Platform and Microsoft 365 around the core system.

Can you run a rollout across several countries?

Yes. We coordinate scope, governance and deployment, and we set up tax and regulatory requirements for each country.

What happens after go-live?

Cutover and hypercare stabilise your operations. Then our Application Management Services team can keep the system current.

Can we buy our licences from you?

Yes, in ASEAN, Hong Kong, Taiwan and South Korea. We are a Microsoft Tier-1 Cloud Solution Provider. We can include Dynamics 365 and Microsoft 365 licences in your project quotation.

Tell Us About Your Project

Tell us where your project stands. We reply within one business day.