DEVELOPED BY 9 DOTS CONSULTING
PRIME AI Agents: Built for Real Operations
PRIME is our portfolio of specialised AI agents that automate tasks across customer engagement, finance, procurement, inventory, sales and production. Choose one agent for a specific process or a complete Hub of related agents. Each agent starts with a pre-built foundation, then is configured around your systems, data, business rules and approval controls.
Add AI Without Replacing Your Core Systems
PRIME connects to Microsoft Dynamics 365 and other business systems already running your operations.
Dynamics 365
SAP
Oracle
Cegid Retail
Salesforce
Legacy Systems
Custom Apps
Pre-Built Then Configured for Your Business
Each PRIME agent is pre-built. We then configure it to align with your systems, operational data, business rules, workflows and approval controls.
80%
PRE-BUILT FOUNDATION
+
20%
CONFIGURED TO YOUR BUSINESS
Built on Microsoft Technologies
PRIME is developed using Microsoft’s AI and automation technologies, with secure connections to your business systems.
Microsoft Azure AI
AI and cloud foundation
Models, AI and secure cloud infrastructure
Microsoft Copilot Studio
Agent development
Low-code agent creation and management
Microsoft Power Platform
Integration and automation
Connects agents with business data, applications and workflows
PRIME Across the Business Lifecycle
Seven operational Hubs follow the flow of work. FinanceHub, InsightHub and PeopleHub support decisions across the entire lifecycle.
ONE AGENT
Buy one agent for a defined operational process, configured around your systems, data, rules and approvals.
ONE HUB OF AGENTS
Buy a complete Hub of related agents to support a broader business function or connected set of processes.
Begin with one agent and add further agents or Hubs as requirements expand.
See PRIME Agents in Action
Selected examples showing how PRIME supports real operational processes across procurement, inventory, manufacturing and finance.
ProcurementHub
RFQ Agent
Supplier quotations → Comparison → Recommendation → Buyer review
Structures supplier quotations, compares commercial and delivery criteria and prepares a recommendation for buyer review.
InventoryHub
Stock Sense Agent
Incoming demand → Live inventory check → Availability / shortage → Recommended action
Checks live inventory against incoming demand, identifies availability or shortages and prepares the next action for review.
InventoryHub
Visual Grading Agent
Image capture → AI inspection → Grading recommendation → Human review → ERP
Uses images to assess product quality against defined criteria, then connects the approved result to the relevant ERP process.
The same pattern can support fresh produce, food processing, manufacturing QC and receiving inspection.
FinanceHub
Executive Insight Agent
Analyses financial performance, trends and exceptions.
ProcurementHub
Supplier Risk Agent
Monitors supplier performance, delivery reliability, price changes and spend concentration, then recommends actions to mitigate risk.
InventoryHub
Material Shortage Agent
Predicts material shortages by company, item, site and warehouse before they affect production schedules.
PRIME for SAP Business One
Three PRIME agents are live on SAP Business One, turning purchase orders, inventory and sales data into reviewed, ready-to-action work without requiring you to replatform the ERP you already run.
OrderHub
PO-to-SO Agent
Extracts a customer purchase order (PDF or email), matches it to the customer and product records in SAP B1 and prepares the sales order for release.
Human Control A person reviews the matched sales order before it is confirmed. The agent never releases an order unsupervised.
InventoryHub
Stock Optimisation Agent
Monitors stock levels, committed quantities and demand across SAP B1 to flag shortages and overstock, and recommends replenishment action.
Human control Planners and buyers decide reorder quantities and timing. The agent recommends. It does not raise a purchase order itself.
InsightHub
Sales Performance Analytics Agent
Analyses sales orders across customers, products and regions to surface trends, margin shifts and buying patterns for management review.
Human control The agent reports and recommends. It does not change pricing, quotas or customer records.
PRIME FOR SAP S/4HANA PRIME agents for SAP S/4HANA are also in development. Talk to us about your use case.
Frequently Asked Questions
What is PRIME?
PRIME is 9 Dots Consulting’s portfolio of purpose-built AI agents for business operations. Each agent supports a defined workflow across areas such as customer, finance, procurement, inventory, sales and production.
How is PRIME different from Microsoft Copilot?
Microsoft Copilot helps individual users work with information and complete everyday tasks. PRIME agents support defined operational workflows by monitoring business data, applying rules and coordinating actions across your systems.
Do we need to replace our ERP to use PRIME?
No. PRIME works alongside what you already run, including Microsoft Dynamics 365, SAP, Oracle, Cegid Retail, legacy systems and custom applications. It adds automation to selected workflows without requiring a full ERP replacement or reimplementation. Integration depends on the data access and interfaces available within your systems.
Yes. PRIME already has live agents for SAP Business One. PRIME for SAP S/4HANA is in development.
Either. You can buy a single agent for one process or a complete Hub of related agents for a broader function. You can also start with one agent and add more agents or Hubs as your AI needs grow.
Each PRIME agent starts as a pre-built foundation, already designed for its task. We then configure the remaining 20% around your specific systems, data, business rules and approval controls, so it fits how your team actually works.
PRIME can support defined tasks across finance, procurement, inventory, sales and manufacturing. Examples include comparing supplier quotations, checking inventory availability, identifying material shortages, matching invoices and monitoring operational exceptions.
Where the necessary integrations and permissions are available, PRIME can read approved information and write authorised data back to your ERP or business application.
A person stays in control. Human review can be included wherever judgement, approval or accountability is required. You decide which actions PRIME can automate and which require approval.
PRIME uses approved integrations, user permissions and Microsoft enterprise security capabilities. Data access, permitted actions and security controls are defined during solution design.
We begin by defining the workflow, required data, integrations, business rules and expected outcome. The timeframe and cost depend on the selected agent, process complexity, data readiness, integration requirements and expected usage. We then provide a defined scope, delivery plan and commercial proposal.
Book a PRIME Discovery Call
Tell us about your current systems, operational processes and where your team is spending time on manual work. We will help identify whether an existing PRIME Agent, a Hub of agents or a configured solution is the right starting point.