business ai by 9 dots consulting
Applied AI for Business Transformation
The Bridge Between Microsoft Copilot Studio and Business Outcomes
PRIME is our Applied Business AI practice, built on Microsoft Copilot Studio.
Developed from years of Microsoft Dynamics implementation experience, PRIME transforms AI into practical business solutions that improve operations, automate work and deliver measurable business outcomes.
what is prime?
Business AI. Ready for Business.
Built on Microsoft. Connected to Everything.
HOw prime works
One Challenge. One Agent. One Hub. Business Outcomes.
Business Challenge
A real business problem that needs to be solved
Business AI Agent
Purpose-built Business AI Agents that solve individual challenges.
Business Hub
A collection of related AI Agents working together across a function.
Business Outcomes
Multiple Hubs connected across your organisation to deliver impact.
Enterprise AI Organised around your business
PRIME Business Hubs: Built Around Your Business
PRIME is organised into specialised Business Hubs.
Operational Hubs manage daily business activites.
Enterprise Hubs provide financial governance, reporting and business intelligence.
Operational Hubs
CustomerHub
Connect customers & grow sales.
BidHub
Win more bids profitably.
OrderHub
Process orders accurately.
InventoryHub
Optimise stock & availability.
DeliveryHub
Deliver on time, every time.
FactoryHub
Plan, produce & improve.
Enterprise Hubs
FinanceHub
Govern finances. Control performance. Optimise outcomes.
InsightHub
Turn data into insights. Drive better decisions.
PRIME Across the Business Lifecycle
why prime?
Designed for Business Outcomes
Business First
Start with business challenges.
Faster Time to Value
80% already solved. Deliver faster.
Built on Microsoft
Copilot Studio & Azure AI
Secure by Design
Enterprise-ready governance.
Continuous Improvement
Every implementation strengthens PRIME.
Where PRIME Works
Finance
Sales
Procurement
Inventory
Manufacturing
Customer Service
Executive Reporting
Why Choose 9 Dots Consulting?
As a Microsoft Solutions Partner and Tier-1 Cloud Solutions Provider, 9 Dots Consulting has delivered Microsoft Dynamics 365 CRM projects across Asia-Pacific. Our consultants We combine industry expertise, proven methodologies and deep platform knowledge to help you drive adoption and achieve measurable customer engagment outcomes.
250+
Team Members
300+
Rollout Projects
11
APAC Locations
20+
Countries Served
Tier-1
Cloud Solutions Provider
15+
Years of Expertise
English 
Vietnamese 
Indonesian 
Korean 
Thai