Microsoft Dynamics 365

Commerce

Deliver Connected Omnichannel Retail Experiences.

Microsoft Dynamics 365 Commerce connects digital and physical retail operations on a single platform. Unify stores, eCommerce, inventory and customer engagement to deliver consistent shopping experiences across every sales channel.

Create Exceptional Shopping Experiences

Omnichannel Retail

Deliver seamless shopping across every channel.

Point of Sale

Empower store teams with modern POS.

Personalised Engagement

Deliver personalised customer experiences.

Inventory Visibility

Track inventory in real time across locations.

Built for Modern Retail

You Sell Across Multiple Channels

Connect stores, eCommerce and marketplaces.

You Need Real-Time Inventory

Track stock across stores and warehouses.

You Want Better Customer Experiences

Deliver personalised shopping journeys.

You're Expanding Your Retail Business

Scale operations with one retail platform.

Retail Segments We Serve

Retail

Fashion & Apparel

Luxury Retail

Omnichannel Brands

Consumer Goods (FMCG)

Wholesale & Distribution

Why Choose 9 Dots Consulting?

Retail transformation requires more than implementing software. Success depends on connecting stores, digital channels, inventory and customer data into one unified retail platform.

As a Microsoft Solutions Partner and Tier-1 Cloud Solutions Provider, 9 Dots Consulting helps retailers across Asia-Pacific deliver connected commerce solutions through proven implementation methodologies, regional expertise and localisation capabilities.

250+

Team Members

300+

Rollout Projects

11

APAC Locations

20+

Countries Served

Tier-1

Cloud Solutions Provider

15+

Years of Expertise