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9 Dots Consulting

Microsoft power platform

Microsoft Power Automate Consulting and Implementation

Microsoft Power Automate is a low-code platform for automating workflows. It replaces emails, spreadsheets and manual updates with connected processes for approvals, notifications and data transfers. We design, build and integrate them across Microsoft 365, Dynamics 365 and your other systems. We are your Power Automate implementation partner across Asia-Pacific, from design to ongoing support.

Cloud Flows • Desktop Flows • Approvals • Integrations

Choose the Right Power Automate Solution

Every automation follows the same pattern. An event starts it. Actions run. Conditions apply your business rules. The task completes without manual effort.

Cloud Flows

Automate processes across online applications and services.

Approvals, notifications and document routing

Triggers from email, forms, files and business events

Scheduled and on-demand flows

Connectors to Microsoft and third-party systems

Desktop Flows

Automate tasks in applications that have no integration option.

Robotic process automation for older desktop and web applications

Attended flows that help employees and unattended flows that run alone

Data entry and data transfer without retyping

Start with Everyday Processes

Routine tasks that run every day and follow clear rules deliver the quickest return. They remove administration, apply the same rules every time and reduce errors.

Finance and Procurement

Purchase approvals

Invoice processing

People and Onboarding

Employee onboarding

Leave and request approvals

Sales and Customer Service

Customer notifications

Request tracking from start to finish

Operations and IT

Document routing

Business alerts

Connect Power Automate with Dynamics 365, Microsoft 365 and AI

Most organisations already own the software they need. Power Automate gets those applications to work together. Information moves without copying or re-entering data.

Microsoft 365 and Teams

Flows triggered from SharePoint, Outlook, Forms and OneDrive

Approvals inside Teams

Reports with Power BI

Dynamics 365 and Dataverse

Automation around Dynamics 365 ERP and CRM data

Dataverse as the shared data layer

Third-Party Systems

Connectors to hundreds of business applications

Custom connectors for in-house applications

Copilot and AI Agents

Copilot assistance when building flows

Agents from Copilot Studio that start and use flows

PRIME agents built by 9 Dots

Your Trusted Power Automate Partner in Asia-Pacific

Process design, development, governance, regional rollout and ongoing support for the complete Power Automate lifecycle from 11 locations.

Microsoft Logo

Microsoft Partner Recognition

Managed Partner · Tier-1 Cloud Solution Provider · ECIF Green Partner

11

APAC Locations

250+

Team Members

300+

Projects Delivered

15+

Years of Experience

Singapore • Malaysia • Thailand • Indonesia • Vietnam • Hong Kong • Taiwan • China • India • Japan • South Korea

Map showing 9 Dots Consulting locations across 11 Asia-Pacific markets

Frequently Asked Questions

What is Microsoft Power Automate?

Microsoft Power Automate is a low-code platform for automating workflows. It moves information between applications, routes approvals and sends notifications. You can also automate tasks in older desktop applications.

What is the difference between cloud flows and desktop flows?

Cloud flows connect online applications and services. Desktop flows automate screen-based tasks in applications that have no integration option. Many processes use both. We assess your process before recommending either.

Which processes should we automate first?

Start with routine tasks that run every day and follow clear rules. Purchase approvals, invoice processing, employee onboarding and document routing are common first steps. These remove the most administration for the least effort.

Can Power Automate connect to our existing systems?

Yes. Power Automate connects Microsoft products and many third-party systems through connectors. Custom connectors cover in-house applications. We design the automation around the systems you already use.

Do we need separate licences for Power Automate?

It depends on the flow type, the number of users and the connectors you use. Some Microsoft 365 and Dynamics 365 licences include limited Power Automate use. We review your licences and recommend the right plan.

Do you support Power Automate after go-live?

Yes. Our Managed Services and Support cover user support, updates, enhancements and monitoring.

Plan Your Power Automate Project

Tell us about the process you want to automate, the people involved and the systems it touches. Fill in the form or email us. Our team responds within one business day and will help you identify the next step, even if your requirements are still being defined.