APPLICATION MANAGED SERVICES AND SUPPORT
Keep Your Business Running at Its Best
Our Application Management Services provide ongoing functional, technical and advisory support for Microsoft and Cegid business applications. We resolve day-to-day issues, support users and help your systems remain secure, stable and aligned with changing business requirements.
Support That Continues After Go-Live
Business applications need regular attention as users, processes and regulatory requirements change. Our team combines responsive support with ongoing optimisation to keep your systems working effectively.
Helpdesk and User Support
Resolve user questions, incidents and day-to-day business requests
Application Support
Maintain stable, reliable and high-performing business applications
System Optimisation
Improve system performance as requirements and usage change
Enhancements
Add practical improvements as new business needs emerge
Regional Support
Access local consultants across 11 Asia-Pacific locations
Managed ERP Services
Support Microsoft Dynamics 365, Business Central and Cegid Retail through one regional team
Support for Everyday Needs and Long-Term Improvement
Our services cover immediate support requests as well as planned improvements, administration and release management.
Common Support Requests
- User questions and incidents
- Business process changes
- Reports and dashboards
- System performance issues
- Microsoft and Cegid updates
- Regulatory and compliance changes
- Integration issues
- Additional training
Managed Services Capabilities
- Functional and technical support
- System administration
- Performance monitoring
- Security and governance
- Minor enhancements
- Release management
- Service coordination
- Continuous optimisation
Managed Support That Fits Your Business
Tell us which application you use and where you need support. Whether you need help with day-to-day issues, system administration or ongoing improvements, our team will help you determine the right support arrangement.
Proven Delivery
Microsoft Managed Partner, Tier-1 CSP, ECIF Green Partner and Cegid Platinum Partner
300+
Projects Delivered
Regional Presence
Local consultants supporting organisations across 11 Asia-Pacific locations
11
Asia-Pacific Locations
End-to-End Services
Microsoft, Cegid and industry expertise across Asia-Pacific
250+
Team Members