Cegid Retail for Global Point of Sale and Unified Commerce
Cegid Retail connects point of sale, customer engagement, inventory, orders and store operations across physical and digital channels. As a Cegid Platinum Partner, we help specialist and multi-store retailers implement, integrate and support Cegid Retail across Asia-Pacific.
Point of Sale • Unified Commerce • Inventory • Store Operations
Connect Every Part of Your Retail Experience
Cegid Retail brings customer interactions, stock availability, store activity and retail performance into one connected environment. Store teams can serve customers with consistent information while head-office teams gain greater visibility across locations, channels and markets.
Omnichannel Customer Experience
Connect customer information, inventory and store operations to provide a consistent experience across physical and digital channels.
Fixed and mobile point of sale
Omnichannel customer journeys
CRM, clienteling and customer profiles
Loyalty, promotions and personalised recommendations
Collection, payment, picking and returns
Wholesale and B2B retail processes
Omnichannel Supply Chain
Create a more complete view of products and stock across stores, warehouses and selling channels.
Supplier and procurement management
Purchase orders and goods receiving
Real-time inventory visibility
Inter-store transfers and stock movements
Replenishment and product availability
Omnichannel order management and fulfilment
Retail Intelligence
Give retail teams access to current performance information through dashboards, indicators and analysis.
Sales and store performance
Inventory and product analysis
Promotion and channel performance
Salesperson and team indicators
Mobile dashboards and ready-to-use reports
AI-assisted analysis and forecasting
Operational Excellence
Coordinate store activity, communications and standards across multiple locations.
Head-office and store task management
Store communications and employee updates
Activity planning and workload visibility
Visual-merchandising execution
Store checks, audits and compliance
Team engagement and operational consistency
Create Connected Customer Experiences
Modern stores serve as sales, service and fulfilment locations. Cegid Retail gives store teams access to customer history, product information and inventory availability so they can provide more relevant support wherever the purchase begins or ends.
Personalised Clienteling
Use customer profiles, preferences and purchase history to support personalised recommendations and strengthen long-term relationships.
Assisted Selling
Give store associates access to product and inventory information through fixed or mobile devices while assisting customers.
Omnichannel Services
Support purchasing journeys that move between stores and digital channels, including collection, delivery, cross-channel returns and endless-aisle ordering.
International Retail
Support consistent brand experiences across markets while adapting retail processes to local languages, payment requirements and operating practices.
Strengthen Inventory and Order Management
Cegid Retail connects stock information across stores, warehouses and sales channels, helping retailers improve availability and fulfil customer demand more effectively.
One View of Available Stock
Give teams real-time visibility of inventory across stores and distribution locations.
Smarter Replenishment
Use stock levels, sales trends and product lifecycles to guide replenishment decisions.
Connected Order Management
Coordinate orders across stores, e-commerce platforms, marketplaces and other digital channels.
Store-Based Fulfilment
Enable stores to operate as fulfilment locations for picking, collection, shipment and returns.
Cegid Retail Store Excellence
Cegid Retail Store Excellence extends the retail platform with task management, store communications and operational controls. It helps head-office and store teams coordinate daily activity while maintaining consistent execution across the store network.
Assign, track and confirm store tasks
Share targeted operational communications
Coordinate visual-merchandising requirements
Digitise store checks, audits and compliance
Support employee onboarding and training
Plan retail activity and monitor workload
AI-Powered Retail with Cegid Pulse
Cegid Pulse introduces AI-assisted capabilities across Cegid’s business applications. Within retail operations, these capabilities can help teams interact with information using natural language, access relevant insights and reduce time spent searching through operational data.
Ask questions using natural language
Access retail performance information
Identify patterns and operational issues
Support analysis and decision-making
Assist communication and translation
Guide teams towards relevant actions
AI functionality, availability and applicable licensing should be confirmed for each Cegid Retail deployment.
Built for Specialist and Multi-Store Retail
Cegid Retail supports retailers that need consistent operations, inventory visibility and customer experiences across multiple stores, channels and markets.
Connect Cegid Retail with Your Wider Technology Environment
Cegid Retail can operate as part of a broader business architecture. We combine retail delivery experience with Microsoft expertise to connect store operations with finance, supply chain, analytics, cloud services and customer engagement.
Microsoft Dynamics 365 ERP integration
Microsoft Azure cloud services
Microsoft Power Platform
Power BI reporting and analytics
E-commerce and marketplace platforms
Payment services and regional systems
Third-party logistics and warehouse applications
Customer engagement and loyalty platforms
Regional Delivery Across Asia-Pacific
From solution design and data migration to store rollout, integration and ongoing application management, we support the complete Cegid Retail lifecycle.
Cegid Retail Implementation
Solution design, configuration, data migration, testing, training and deployment
Regional Store Rollout
Core-template alignment, country requirements, store preparation and phased deployment across markets
Integration and Extensions
Connect Cegid Retail with Microsoft platforms, payment services, digital commerce and third-party systems
Application Management Services
Release management, issue resolution, administration, user support and ongoing optimisation
Recognised capability in Cegid Retail consulting, implementation and regional delivery
APAC Locations
Countries Served
Team Members
Projects Delivered
Modernise Your Retail Operations
Whether you are replacing a legacy point-of-sale platform, connecting stores with digital channels, improving inventory visibility or planning a multi-country rollout, our retail specialists can help you assess the requirements and define a practical way forward.