Adopt Microsoft 365 Copilot Across Your Organisation
From licensing and readiness to deployment, training and ongoing support, we help organisations across Asia-Pacific make Microsoft 365 Copilot part of everyday work.
AI Built Around Your Work
Microsoft 365 Copilot combines generative AI with the applications, information and context available through Microsoft 365. It helps users find information, create content, analyse data and move work forward without continually switching between tools.
Chat and Cowork
Ask questions, develop content and hand off complex work grounded in organisational context
Search
Find relevant information across Microsoft 365 using natural-language questions
Agents
Use ready-made or configured agents for particular tasks, roles and workflows
Notebooks
Bring files, conversations and meeting notes together for focused analysis Create
Create
Turn ideas and existing material into designed content, video, audio and surveys
Microsoft 365 Apps
Work with Copilot across Word, Excel, PowerPoint, Outlook and Teams
Capabilities vary according to licensing, configuration, market availability and Microsoft product updates
Work More Effectively in Familiar Applications
Microsoft 365 Copilot brings AI into the applications people already use, reducing the time spent finding information, preparing first drafts and catching up on everyday work.
Word
Draft, revise and summarise documents using prompts and existing content
Excel
Explore data, identify patterns and develop formulas and visualisations
Teams
Review meetings, capture decisions and organise follow-up tasks
Outlook
Draft emails, summarise conversations and identify important actions
PowerPoint
Create and refine presentations using prompts, documents and existing material
Connect AI With Organisational Context
Microsoft 365 Copilot is powered by Work IQ, Microsoft’s workplace intelligence layer. It connects organisational information, user context and Microsoft 365 tools to provide responses relevant to each person’s role and current work.
This may include authorised documents, emails, meetings, conversations and other Microsoft 365 content.
The quality of the experience therefore depends on well-managed information, appropriate permissions and clear governance.
Information
The work content each individual is authorised to access
Context
The user’s role, working relationships and current activities
Tools
Microsoft 365 applications, Copilot experiences and approved agents
Support Teams Across the Organisation
Copilot use cases should reflect the work performed by each team. Starting with familiar, repeatable tasks makes it easier for users to understand where Copilot can help and where professional judgement remains essential.
Executives
Prepare briefings, summarise business information and develop presentations
Finance
Explore financial information and identify patterns within spreadsheets and reports
Sales and Customer Service
Prepare communications and summarise customer conversations and follow-up actions
Human Resources
Draft policies, job descriptions, onboarding material and internal communications
Operations
Summarise meetings, organise information and coordinate activities across teams
Marketing
Develop first drafts, campaign ideas, presentations and content summaries
Licences Alone Do Not Create Adoption
Microsoft 365 Copilot can be enabled quickly, but meaningful adoption depends on what happens before and after licences are assigned. Organisations need appropriate permissions, relevant use cases, informed users and a way to evaluate whether Copilot is improving work.
Data and Access
Review what users can find and whether sensitive information is appropriately protected
Relevant Use Cases
Identify tasks where Copilot can provide practical and repeatable value
User Confidence
Give employees role-based guidance rather than relying on generic demonstrations
Measurement
Monitor adoption, usage and outcomes before extending deployment
One Partner From Licensing to Long-Term Adoption
We bring Microsoft licensing, technical readiness, business applications and regional delivery together through one team. We help customers establish a practical starting point, support the initial deployment and continue improving adoption after launch.
ASSESS Review licensing, applications, data access, security and organisational readiness
PRIORITISE Identify valuable use cases for particular teams, roles and working practices
PREPARE Address permissions, governance, technical prerequisites and deployment planning
PILOT Introduce Copilot to selected users with role-based training and practical support
EXPAND Review adoption, refine working practices and extend deployment across the organisation
Microsoft Capability With Asia-Pacific Delivery
Our Microsoft relationship, licensing capability and regional delivery teams allow us to support Microsoft 365 Copilot as part of the customer’s wider technology environment rather than as an isolated application.
Licensing and Deployment
As a Tier-1 Microsoft Cloud Solution Provider, we help customers select, procure and manage licences, deployment and ongoing support.
Connected Microsoft Systems
Our experience across Microsoft 365, Dynamics 365, Azure and Power Platform helps us connect Copilot with the wider technology environment.
Regional and Local Teams
Our Asia-Pacific teams combine regional capability with local knowledge of language, regulation and business practices in each market.
Continuing Support
We support Copilot beyond the initial rollout through user enablement, licensing, adoption reviews and Application Management Services.
Prepare a Secure Foundation for Copilot
Microsoft 365 Copilot operates within Microsoft’s enterprise security, privacy and compliance framework. It respects existing identities, permissions, sensitivity labels and retention policies, so users only receive organisational information they are authorised to access.
Data Privacy Microsoft states that organisational prompts, inputs and responses are not used to train its foundation models
Permission-Aware Access Copilot works within the access controls already applied across Microsoft 365
Administrative Oversight IT teams can manage availability, policies, agents and usage across the organisation
Copilot respects existing permissions, but it does not correct excessive or poorly managed access. We help customers review their environment before deployment so potential information exposure can be addressed early.
Choose the Right Copilot Licensing Approach
Microsoft offers different Copilot plans and purchasing options depending on an organisation’s existing subscriptions and required capabilities. As a Tier-1 Microsoft Cloud Solution Provider, 9 Dots Consulting can help confirm prerequisites, compare available options, procure licences and support ongoing licence management.
Extend AI Into Business Operations
Microsoft 365 Copilot supports people as they find information, create content and complete everyday work. PRIME AI Solutions applies configurable business agents to defined operational processes across ERP and connected systems.
For organisations using both approaches, we can help connect workplace productivity with operational automation through a coordinated AI programme.
Start Your Microsoft 365 Copilot Adoption
Whether you are assessing Microsoft 365 Copilot for the first time or preparing to expand an existing deployment, our teams can help you establish a secure foundation, choose appropriate licences, support users and improve adoption across Asia-Pacific.
Eligible engagements may qualify for Microsoft funding, subject to Microsoft’s criteria and approval.
Microsoft
Managed Partner • Tier-1 Cloud Solution Provider • ECIF Green Partner
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