Microsoft Dynamics 365 Partner for ERP and CRM
Microsoft Dynamics 365 is a portfolio of ERP and CRM applications for finance, supply chain, sales, customer service and commerce. We implement the applications you need and connect them with your existing systems. We then support them as your requirements change.
ERP · CRM · Commerce · AI and Agents
Choose the Right Dynamics 365 Solution
The right application depends on your organisation's size, complexity and the processes you need to run.
ERP for Growing Organisations
Business Central
Connect finance, purchasing, sales, inventory, projects and operations in one cloud ERP application.
Enterprise ERP
Finance and Supply Chain Management
Manage complex financial, procurement, manufacturing, warehousing and supply chain operations across entities, countries and business units.
Sales and Service
CRM and Customer Engagement
Connect sales, customer insights, customer service, contact centre and field service with a shared view of every customer.
Unified Retail
Commerce
Connect point of sale, digital storefronts, merchandising, inventory and order fulfilment across physical and digital channels.
Which Dynamics 365 ERP Fits Your Organisation?
Business Central and Finance and Supply Chain Management suit different levels of complexity.
Growing small and mid-sized organisations
Larger or operationally complex organisations
Single entities or simpler groups
Multi-entity and multi-country operations
Core accounting, budgeting and reporting
Advanced finance, consolidation, tax and performance management
Purchasing, inventory, warehousing, projects and manufacturing
Advanced planning, complex manufacturing, advanced warehousing and asset management
Shorter, defined projects
Larger transformation programmes
Business Central
Best suited to
Growing small and mid-sized organisations
Business structure
Single entities or simpler groups
Finance
Core accounting, budgeting and reporting
Operations
Purchasing, inventory, warehousing, projects and manufacturing
Implementation
Shorter, defined projects
Finance and Supply Chain Management
Best suited to
Larger or operationally complex organisations
Business structure
Multi-entity and multi-country operations
Finance
Advanced finance, consolidation, tax and performance management
Operations
Advanced planning, complex manufacturing, advanced warehousing and asset management
Implementation
Larger transformation programmes
Extend Dynamics 365 Across Your Business
Dynamics 365 connects with Microsoft 365, Power Platform and Azure. Copilot and agents add AI.
Microsoft 365
Work with customer and business data in Outlook, Teams and Excel.
Power Platform
Build apps, automate workflows and analyse data around Dynamics 365 processes.
AI in Dynamics 365
Copilot and agents are built into Dynamics 365 for sales, service, finance and operations teams. We add PRIME AI agents for finance, procurement, inventory, sales and production.
Frequently Asked Questions
Is Dynamics 365 an ERP or a CRM?
Both. Dynamics 365 includes ERP applications for finance, supply chain and operations. It also includes CRM applications for sales, customer service and customer engagement. They run on one platform, so you adopt only the ones you need.
Which Dynamics 365 application is right for us?
It depends on your size, structure and the processes you need to run. Our consultants review your requirements and recommend the best fit across ERP, CRM and commerce. You can start with one application and add others later.
Does Dynamics 365 include AI?
Yes. Microsoft builds Copilot and AI agents into its ERP and CRM applications. Copilot can summarise customer records and draft emails. You can also add custom agents and our PRIME AI agents. Availability and licensing vary, so confirm them before deployment.
How is Dynamics 365 licensed?
Dynamics 365 is licensed per user and per application. The cost depends on the applications you choose and the number of users. As a Tier-1 Cloud Solution Provider, we quote and manage licences in ASEAN, Hong Kong and Taiwan.
How long does a Dynamics 365 project take?
It depends on scope. Jumpstart ERP for Business Central takes 8 to 12 weeks. Larger Finance and Supply Chain Management or multi-country projects take longer. We confirm the timeline after we review your requirements.
Can you help us replace or upgrade our current system?
Yes. We assess your current ERP or CRM, plan the data migration and move your teams to Dynamics 365.
Do you support Dynamics 365 after go-live?
Yes. Our Managed Services and Support cover user support, updates, enhancements and monitoring.
Can you help if our project is off track?
Yes. Our Advisory and Recovery services assess delayed or underperforming projects and set a practical path to stable delivery.
Plan Your Dynamics 365 Project
Tell us what you need to improve, replace or connect. We reply within one business day.