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APLIKASI BISNIS MICROSOFT

Microsoft Dynamics 365 Partner for ERP and CRM

Microsoft Dynamics 365 is a portfolio of ERP and CRM applications for finance, supply chain, sales, customer service and commerce. Implement the applications you need, connect them with existing systems and extend them as requirements change. We are your Dynamics 365 implementation partner across Asia-Pacific, from design to ongoing support.

ERP · CRM · Perdagangan · AI dan Agen

Pilih Solusi Dynamics 365 yang Tepat

The right application depends on your organisation's size, complexity and the processes you need to run.

ERP for Growing Organisations

Business Central

Manajemen Keuangan · Pembelian · Inventaris · Proyek

Connect finance, purchasing, sales, inventory, projects and operations in one cloud ERP application.


ERP Perusahaan

Keuangan dan Manajemen Rantai Pasokan

Keuangan · Pengadaan · Manufaktur · Rantai Pasokan

Manage complex financial, procurement, manufacturing, warehousing and supply chain operations across entities, countries and business units.


Sales and Service

CRM dan Keterlibatan Pelanggan

Penjualan · Wawasan Pelanggan · Layanan Pelanggan · Layanan Lapangan

Connect sales, customer insights, customer service, contact centre and field service with a shared view of every customer.


Unified Retail

Perdagangan

Perdagangan Toko · Perdagangan Digital · Merchandising · Pemenuhan Pesanan

Connect point of sale, digital storefronts, merchandising, inventory and order fulfilment across physical and digital channels.


Which Dynamics 365 ERP Fits Your Organisation?

Business Central and Finance and Supply Chain Management suit different levels of complexity.

Paling cocok untuk

Mengembangkan organisasi kecil dan menengah

Organisasi yang lebih besar atau yang memiliki operasionalitas lebih kompleks

Struktur bisnis

Single entities or simpler groups

Operasi multi-entitas dan multi-negara

Keuangan

Akuntansi inti, penganggaran, dan pelaporan

Keuangan tingkat lanjut, konsolidasi, perpajakan, dan manajemen kinerja

Operasi

Pembelian, inventaris, proyek, dan manufaktur standar.

Perencanaan tingkat lanjut, manufaktur, pergudangan, dan manajemen aset.

Pelaksanaan

Lebih terdefinisi dan efisien.

Program transformasi yang lebih luas

Microsoft Dynamics 365 Business Central logo

Business Central

Paling cocok untuk

Mengembangkan organisasi kecil dan menengah

Struktur bisnis

Single entities or simplier groups

Keuangan

Akuntansi inti, penganggaran, dan pelaporan

Operasi

Pembelian, inventaris, proyek, dan manufaktur standar.

Pelaksanaan

Lebih terdefinisi dan efisien.

Dynamics 365 Finance and Supply Chain Management

Keuangan dan Manajemen Rantai Pasokan

Paling cocok untuk

Organisasi yang lebih besar atau yang memiliki operasionalitas lebih kompleks

Struktur bisnis

Operasi multi-entitas dan multi-negara

Keuangan

Keuangan tingkat lanjut, konsolidasi, perpajakan, dan manajemen kinerja

Operasi

Perencanaan tingkat lanjut, manufaktur, pergudangan, dan manajemen aset.

Pelaksanaan

Program transformasi yang lebih luas

Perluas Penggunaan Dynamics 365 di Seluruh Bisnis Anda

Dynamics 365 connects with Microsoft 365, Power Platform and Azure. Together they support collaboration, workflow automation, analytics, integration and AI.

Microsoft 365 logo

Microsoft 365

Work with customer and business data in Outlook, Teams and Excel.

Microsoft Power Platform logo

Microsoft Power Platform

Build apps, automate workflows and analyse data around Dynamics 365 processes.

Microsoft Azure logo

Microsoft Azure

Connect applications and data on a secure, scalable Microsoft cloud.

Microsoft Copilot connected with Word, Excel, Teams, Outlook and PowerPoint

Microsoft Copilot

Use built-in Copilot and business agents to help sales, service, finance and operations teams.

PRIME AI Agents logo

PRIME AI Agents

Automate tasks in finance, procurement, inventory, sales and production.

Frequently Asked Questions

Is Dynamics 365 an ERP or a CRM?

Both. Dynamics 365 includes ERP applications for finance, supply chain and operations. It also includes CRM applications for sales, customer service and customer engagement. They run on one platform, so you adopt only the ones you need.

Which Dynamics 365 application is right for us?

It depends on your size, structure and the processes you need to run. Our consultants review your requirements and recommend the best fit across ERP, CRM and commerce. You can start with one application and add others later.

Does Dynamics 365 include AI?

Yes. Microsoft builds Copilot and AI agents into its ERP and CRM applications. Copilot can summarise customer records and draft emails. You can also add custom agents and our PRIME AI agents. Availability and licensing vary, so confirm them before deployment.

How is Dynamics 365 licensed?

How is Dynamics 365 licensed? Dynamics 365 is licensed per user and per application. The cost depends on the applications you choose and the number of users. As a Tier-1 Cloud Solution Provider, we can quote and manage your licences.

How long does a Dynamics 365 project take?

It depends on scope. Jumpstart ERP for Business Central takes 8 to 12 weeks. Larger Finance and Supply Chain Management or multi-country projects take longer. We confirm the timeline after we review your requirements.

Can you help us replace or upgrade our current system?

Yes. We assess your current ERP or CRM, plan the data migration and move your teams to Dynamics 365.

Do you support Dynamics 365 after go-live?

Yes. Our Managed Services and Support cover user support, updates, enhancements and monitoring.

Can you help if our project is off track?

Yes. Our Advisory and Recovery services assess delayed or underperforming projects and set a practical path to stable delivery.

Pengiriman Regional di Seluruh Asia-Pasifik

Solution design, migration, localisation, regional rollout and ongoing support for the full Dynamics 365 lifecycle.

Microsoft logo

Pengakuan Mitra Microsoft

Mitra Terkelola · Penyedia Solusi Cloud Tingkat 1 · Mitra Hijau ECIF

11

APAC Countries

250+

Anggota Tim

300+

Proyek yang Telah Diselesaikan

15+

Years of Experience

Singapore • Malaysia • Thailand • Indonesia • Vietnam • Hong Kong • Taiwan • China • India • Japan • South Korea

Map showing 9 Dots Consulting locations across 11 Asia-Pacific markets

Plan Your Dynamics 365 Project

Tell us what you need to improve, replace or connect. Complete the form or email us. We reply within one business day, even if your requirements are still taking shape.