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APLIKASI BISNIS MICROSOFT

Microsoft Dynamics 365 Partner for ERP and CRM

Microsoft Dynamics 365 is a portfolio of ERP and CRM applications for managing finance, supply chain, sales, customer service and commerce. Implement the applications you need, connect them with existing systems and extend the solution as requirements change.

ERP · CRM · Perdagangan · AI dan Agen

Pilih Solusi Dynamics 365 yang Tepat

The right application depends on your organisation's size, complexity and the processes you need to run. Select a solution to explore its capabilities.

ERP untuk organisasi yang sedang berkembang

Business Central

Manajemen Keuangan · Pembelian · Inventaris · Proyek

Connect finance, purchasing, sales, inventory, projects and operations in one cloud ERP application for growing and mid-sized organisations.

ERP Perusahaan

Keuangan dan Manajemen Rantai Pasokan

Keuangan · Pengadaan · Manufaktur · Rantai Pasokan

Mengelola operasi keuangan, pengadaan, manufaktur, pergudangan, dan rantai pasokan yang kompleks di berbagai entitas, negara, dan unit bisnis.

Keterlibatan pelanggan

Keterlibatan Pelanggan (CRM)

Penjualan · Wawasan Pelanggan · Layanan Pelanggan · Layanan Lapangan

Connect sales, customer journeys, case management and field service with a shared view of customer interactions.

Ritel terpadu

Perdagangan

Perdagangan Toko · Perdagangan Digital · Merchandising · Pemenuhan Pesanan

Connect point of sale, digital storefronts, merchandising, inventory and order fulfilment across physical and digital channels.

Which Dynamics 365 ERP Fits Your Organisation?

Business Central and Finance and Supply Chain Management suit different levels of complexity. Compare their typical fit before exploring each in detail.

Paling cocok untuk

Mengembangkan organisasi kecil dan menengah

Organisasi yang lebih besar atau yang memiliki operasionalitas lebih kompleks

Struktur bisnis

Single entities or simpler groups

Operasi multi-entitas dan multi-negara

Keuangan

Akuntansi inti, penganggaran, dan pelaporan

Keuangan tingkat lanjut, konsolidasi, perpajakan, dan manajemen kinerja

Operasi

Pembelian, inventaris, proyek, dan manufaktur standar.

Perencanaan tingkat lanjut, manufaktur, pergudangan, dan manajemen aset.

Pelaksanaan

Lebih terdefinisi dan efisien.

Program transformasi yang lebih luas

Microsoft Dynamics 365 Business Central logo

Business Central

Paling cocok untuk

Mengembangkan organisasi kecil dan menengah

Struktur bisnis

Single entities or simplier groups

Keuangan

Akuntansi inti, penganggaran, dan pelaporan

Operasi

Pembelian, inventaris, proyek, dan manufaktur standar.

Pelaksanaan

Lebih terdefinisi dan efisien.

Microsoft Dynamics 365 Finance and Supply Chain Management logo

Keuangan dan Manajemen Rantai Pasokan

Paling cocok untuk

Organisasi yang lebih besar atau yang memiliki operasionalitas lebih kompleks

Struktur bisnis

Operasi multi-entitas dan multi-negara

Keuangan

Keuangan tingkat lanjut, konsolidasi, perpajakan, dan manajemen kinerja

Operasi

Perencanaan tingkat lanjut, manufaktur, pergudangan, dan manajemen aset.

Pelaksanaan

Program transformasi yang lebih luas

Perluas Penggunaan Dynamics 365 di Seluruh Bisnis Anda

Dynamics 365 connects with Microsoft 365, Power Platform and Azure to support collaboration, workflow automation, analytics, integration and AI.

Microsoft 365 (Modern Work) Solution Logo

Microsoft 365 dan Pekerjaan Modern

Work with customer and business information in Outlook, Teams and Excel.

Microsoft Power Platform logo

Microsoft Power Platform

Build apps, automate workflows, analyse data and create portals around Dynamics 365 processes.

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Microsoft Azure

Connect applications, data and cloud services on a secure, scalable Microsoft platform.

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Microsoft Copilot

Use embedded Copilot and business agents to assist with sales, service, finance and operations.

PRIME AI Logo

PRIME AI Agents

Automate tasks across finance, procurement, inventory, sales and production.

Frequently Asked Questions

Is Dynamics 365 an ERP or a CRM?

Both. Microsoft explains that its CRM applications manage sales, marketing and customer service while its ERP applications connect finance, inventory and other core operations. They run on one platform so you adopt the ones you need.

Which Dynamics 365 application is right for us?

Business Central suits growing small and mid-sized organisations. Finance and Supply Chain Management suits complex, multi-entity enterprises. Our consultants will review your requirements and recommend the best fit.

Can we start with one application?

Yes. You can start with the applications you need today and add others later.

Yes. Microsoft builds Copilot, AI agents and other AI capabilities into its ERP and CRM applications. We also offer PRIME AI agents that extend Dynamics 365 for specific tasks.

Yes. Our Managed Services and Support cover user support, updates, enhancements and monitoring.

Yes. Our Advisory and Recovery services assess delayed or underperforming projects and set a practical path to stable delivery.

Your Trusted Dynamics 365 Partner in Asia-Pacific

Tell us what you need to improve, replace or connect. Our regional Dynamics 365 team will respond within one business day to discuss next steps.

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Pengakuan Mitra Microsoft

Mitra Terkelola · Penyedia Solusi Cloud Tingkat 1 · Mitra Hijau ECIF

11

Lokasi APAC

15+

Years of Experience

250+

Anggota Tim

300+

Proyek yang Telah Diselesaikan

    Map showing 9 Dots Consulting locations across 11 Asia-Pacific markets