Microsoft Dynamics 365 is a portfolio of ERP and CRM applications for managing finance, supply chain, sales, customer service and commerce. Implement the applications you need, connect them with existing systems and extend the solution as requirements change.
The right application depends on your organisation's size, complexity and the processes you need to run. Select a solution to explore its capabilities.
Business Central and Finance and Supply Chain Management suit different levels of complexity. Compare their typical fit before exploring each in detail.
Both. Microsoft explains that its CRM applications manage sales, marketing and customer service while its ERP applications connect finance, inventory and other core operations. They run on one platform so you adopt the ones you need.
Which Dynamics 365 application is right for us?
Business Central suits growing small and mid-sized organisations. Finance and Supply Chain Management suits complex, multi-entity enterprises. Our consultants will review your requirements and recommend the best fit.
Can we start with one application?
Yes. You can start with the applications you need today and add others later.
Yes. Microsoft builds Copilot, AI agents and other AI capabilities into its ERP and CRM applications. We also offer PRIME AI agents that extend Dynamics 365 for specific tasks.