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PLATFORM KEKUATAN MICROSOFT

Microsoft Copilot Studio Consulting and AI Agents

Employees answer the same questions every day. Customers ask for updates. Teams search for policies and documents. Microsoft Copilot Studio lets you create AI agents that answer questions, guide users and complete routine tasks. They work with your existing Microsoft environment and business data. We design, build and integrate agents with Dynamics 365 and your other systems. We are your Copilot Studio implementation partner across Asia-Pacific, from design to ongoing support.

Berikan Dukungan kepada Orang-orang di Mana Pun Mereka Membutuhkan Bantuan

Pertanyaan Pelanggan

Answer questions and provide account support.

Permintaan SDM

Find policies and submit leave or HR requests.

Pertanyaan Keuangan

Check balances, approvals and financial information.

Dukungan Operasional

Track orders, inventory and operational updates.

Bantuan TI

Resolve common issues and submit support requests.

Pertanyaan Penjualan

Qualify opportunities and schedule customer follow-ups.

Dynamics 365 and Dataverse

Agents that read Business Central, Finance and Supply Chain Management and CRM data

Dataverse as the shared data layer

Microsoft 365 and SharePoint

Answers drawn from SharePoint documents and Microsoft 365 content

Agents available in Teams

Power Automate and Other Systems

Flows that complete tasks for the agent

Connectors to third-party systems such as SAP, Oracle and SQL Server

Security and Identity

Sign-in with Microsoft Entra ID

Existing access permissions applied automatically

Microsoft security and compliance for conversations and data

Ingin Menerapkan AI di Seluruh Bisnis Anda?

Microsoft Copilot Studio gives you the tools to build agents. PRIME goes further. PRIME is our library of AI agents for ERP operations, organised into ten hubs. Each agent automates a defined process and hands the result to a person for review. We also build bespoke agents.

Your Trusted Copilot Studio Partner in Asia-Pacific

Agent design, development, security, regional rollout and ongoing support for the complete Copilot Studio lifecycle from 11 locations.

Map showing 9 Dots Consulting locations across 11 Asia-Pacific markets
Microsoft logo

Pengakuan Mitra Microsoft

Mitra Terkelola · Penyedia Solusi Cloud Tingkat 1 · Mitra Hijau ECIF

11

APAC Countries

250+

Anggota Tim

15+

Years of Experience

300+

Proyek yang Telah Diselesaikan

Singapore • Malaysia • Thailand • Indonesia • Vietnam • Hong Kong • Taiwan • China • India • Japan • South Korea

Frequently Asked Questions

What is Microsoft Copilot Studio?

Microsoft Copilot Studio is a low-code platform for building AI agents. These agents answer questions, guide users and complete routine tasks. They use your Microsoft environment and business data.

What can a Copilot Studio agent do for our business?

An agent can answer customer and employee questions, find policies and documents, and check order or account details. It can also submit requests and start workflows. It hands over to a person when needed.

Can Copilot Studio connect to our existing systems?

Yes. Copilot Studio connects to Dynamics 365, Microsoft 365, Dataverse and SharePoint. It also connects to other business systems through Power Platform connectors. We design the connections around the systems you already use.

Is our data secure in Copilot Studio?

Copilot Studio uses Microsoft security and identity. Users sign in with Microsoft Entra ID, and existing access permissions apply. We design the agent so people see only what they are allowed to see.

What is the difference between Copilot Studio and PRIME?

Copilot Studio is the Microsoft platform for building AI agents. PRIME is the 9 Dots library of pre-built agents for ERP operations. PRIME agents are built on Microsoft AI, including Copilot Studio.

Do you support Copilot Studio after go-live?

Yes. Our Managed Services and Support cover user support, updates, enhancements and monitoring.

How is Copilot Studio licensed?

Copilot Studio uses Copilot Credits. Credits are shared across your tenant and are not bought per user. We estimate your usage and recommend the right capacity.

Plan Your Copilot Studio Project

Tell us which questions your people ask most, which tasks repeat and which systems hold the answers. Fill in the form or email us. Our team responds within one business day and will help you identify the next step, even if your requirements are still being defined.