9 Dots Consulting

MICROSOFT AI SOLUTIONS

Bring AI into Everyday Work and Business Operations

Help your teams work more effectively with Microsoft 365 Copilot and automate operational processes with PRIME business agents. Use either solution independently or bring them together as part of a connected AI strategy.

Where Can AI Make the Biggest Impact

Microsoft 365 Copilot and PRIME address different opportunities within your organisation. Copilot helps your teams work more productively in familiar Microsoft 365 applications, while PRIME business agents automate operational processes across ERP and connected systems.

Microsoft 365 Copilot Logo

Microsoft 365 Copilot

PRIME AI Logo

Business Agents

Purpose

Improve individual productivity within Microsoft 365 apps

Automate end-to-end operational processes

How it works

Provides AI assistance based on your content and context in Microsoft 365

Uses prebuilt business agents and workflows to work across connected systems and data

Where it works

Inside Microsoft 365 applications such as Word, Excel, Outlook and Teams

Across business systems including ERP, databases and third-party applications

Typical uses

Draft emails, summarise documents, create presentations, analyse data and more

Automate purchase orders, reconcile accounts, manage inventory, process invoices and more

Starting point

Available to users with a Microsoft 365 Copilot licence

Starts with prebuilt agents configured for specific business processes

Best suited for

Employees and teams looking to work more effectively

Organisations looking to automate and scale operational processes

Microsoft 365 Copilot Logo

Purpose

Improve individual productivity within Microsoft 365 apps

How it works

Provides AI assistance based on your content and context in Microsoft 365

Where it works

Inside Microsoft 365 applications such as Word, Excel, Outlook and Teams

Typical uses

Draft emails, summarise documents, create presentations, analyse data and more

Starting point

Available to users with a Microsoft 365 Copilot licence

Best suited for

Employees and teams looking to work more effectively

PRIME AI Logo

Purpose

Automate end-to-end operational processes

How it works

Uses prebuilt business agents and workflows to work across connected systems and data

Where it works

Across business systems including ERP, databases and third-party applications

Typical uses

Automate purchase orders, reconcile accounts, manage inventory, process invoices and more

Starting point

Starts with prebuilt agents configured for specific business processes

Best suited for

Organisations looking to automate and scale operational processes

Microsoft Copilot Studio logo

Copilot Studio

How Copilot Studio and PRIME Work Together

Microsoft Copilot Studio is a platform for building and managing AI agents. PRIME uses this Microsoft technology to provide prebuilt business agents for ERP and operational processes, then tailored to how your organisation works.

Copilot Studio provides the tools to build an agent. PRIME provides a prebuilt business agent ready to configure for a defined process.

Choose Where to Start with AI

AI for Everyday Work

Microsoft 365 Copilot Logo

Microsoft 365 Copilot

Microsoft Word logo
Microsoft Excel logo
Microsoft PowerPoint logo
Microsoft Outlook logo
Microsoft Teams logo
Additional Microsoft 365 apps or PRIME business agents

Help your teams write, analyse, communicate and collaborate efficiently in the Microsoft 365 applications they already use

AI for Business Operations

PRIME AI Logo
CustomerHub PRIME CustomerHub PRIME business agent icon
BidHub PRIME business agent icon
PRIME inventory or stock business agent icon
PRIME Distribution and Delivery business agent Icon
FinanceHub PRIME business agent icon
Additional Microsoft 365 apps or PRIME business agents

Automate operational tasks across your operations, from finance and procurement to inventory management and sales

Built to Deliver AI Across Asia-Pacific

Turn AI opportunities into practical business outcomes with experienced teams across enterprise systems, cloud, data, integration and automation. Whether you want to improve everyday productivity with Microsoft 365 Copilot or automate operational processes with PRIME, we will help you identify the right solution and a practical way to get started.

300+

Projects Delivered

Enterprise projects completed across industries and countries

250+

Team Members

Specialists across business applications, cloud, data and AI

11

Asia-Pacific Locations

Regional teams with local market, language and regulatory knowledge

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