9 Dots Consulting

MICROSOFT DYNAMICS 365

Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central brings finance, sales, purchasing, inventory, projects and operations into one cloud ERP. We implement, localise and support Business Central for growing organisations across Asia-Pacific, including requirements for manufacturing, distribution, project delivery and multi-entity reporting.

Cloud ERP • Connected Operations • Microsoft Copilot

Choose the Business Central Licence That Fits Your Operations

Business Central is available in two main licence types. Essentials supports finance, sales, purchasing, inventory, projects and other common business processes. Premium adds manufacturing and service management for organisations with more complex operational requirements. Microsoft Copilot is included with both licence types.

Business Central Essentials

Manage core financial and operational processes in one system, with connected data from customer quotation through purchasing, fulfilment, invoicing and reporting.

Core capabilities

General ledger, budgeting, receivables, payables and fixed assets

Cash-flow forecasting, bank reconciliation and payment processing

Sales quotations, orders, invoicing, returns and customer accounts

Purchasing, vendor management, purchase orders and returns

Inventory, item costing, locations, transfers and availability

Projects, resources, budgets, time, costs and customer billing

Assembly management, approvals and operational workflows

Business Central Premium

Extend the Essentials capabilities with production management and service operations for manufacturers, equipment businesses and organisations supporting installed products.

Additional capabilities

Production bills of materials and routings

Machine centres, work centres and capacity planning

Material requirements and production planning

Production orders, consumption and output recording

Standard and actual manufacturing cost management

Service items, service orders and repair processing

Service contracts, scheduling, parts and service history

Connected Processes Across the Business

We configure Business Central around the transactions, controls and reporting requirements that employees use throughout the working day. The aim is to establish consistent data and processes across departments, rather than implementing each function as a separate system.

Financial Management

Establish consistent accounting, cash-management and reporting processes across business units, projects and legal entities.

Chart of accounts, dimensions, posting groups and financial periods

Accounts payable, payment proposals and vendor transactions

Accounts receivable, collections, credit limits and customer payments

Bank accounts, reconciliation and cash-flow forecasting

Fixed assets, depreciation, transfers and disposals

Budgets, account schedules, financial analysis and consolidation

Multiple currencies, exchange rates and intercompany transactions

Sales, Purchasing & Inventory

Connect customer demand, supplier purchasing and stock availability from quotation through fulfilment and financial posting.

Sales quotations, blanket orders, orders, invoices and returns

Customer pricing, discounts, availability and credit controls

Purchase quotations, orders, invoices and vendor returns

Approval workflows for purchasing and financial documents

Item masters, variants, units of measure and stockkeeping units

Inventory costing, replenishment, transfers and cycle counts

Lot, serial number and item-tracking requirements

Projects & Resources

Control project budgets, resource assignments, procurement, delivery costs and billing within the same financial system.

Project structures, tasks, milestones and planning lines

Project budgets, cost estimates and billing arrangements

Employee, contractor, machine and equipment resources

Time, item and expense consumption against projects

Project purchasing and committed-cost visibility

Project invoicing, profitability and budget-to-actual reporting

Manufacturing, Warehouse & Service

Coordinate materials, production capacity, warehouse activity and after-sales service through connected operational records.

Production bills of materials, routings and work centres

Demand planning, replenishment and material requirements

Production orders, component consumption and finished output

Receiving, put-away, picking, packing and shipment

Service items, repair history, service orders and contracts

Technician allocation, replacement parts and service invoicing

Business Central Within the Microsoft Cloud

Business Central connects operational and financial records with Microsoft 365, Power Platform, Power BI and Dynamics 365. Employees can work with business information through familiar applications, while organisations retain Business Central as the system of record.

Microsoft 365 & Power Platform

Review customers, vendors and sales documents through Outlook

Open, analyse and update Business Central records through Excel

Share Business Central records and links through Microsoft Teams

Display financial and operational reports using Power BI

Build approval and transaction workflows with Power Automate

Extend selected processes using Power Apps

Connect Business Central with Dynamics 365 Sales

Integrate payroll, banking, e-commerce and other third-party systems

Copilot & AI Agents

Ask questions and find Business Central records through Copilot chat

Analyse list data and create summaries using natural language

Assist bank reconciliation and month-end finance work

Generate product descriptions from item information

Support inbound order processing with Sales Order Agent

Automate selected payable processes with Payables Agent

Build additional Business Central agents through Copilot Studio

Apply environment, user-access and data-governance controls

Choose the Right Route to Business Central

Not every organisation needs the same implementation model. We provide a tailored Business Central implementation for organisations with specialised requirements and Jumpstart ERP for businesses prepared to adopt a defined, preconfigured scope.

Tailored Business Central Implementation

A tailored Business Central implementation for organisations requiring detailed process design, multiple entities, specialised reporting, system integration or extensions.

Business process and solution design

Finance and operational configuration

Data migration from existing systems

Country localisation and regulatory requirements

Microsoft 365 and Power Platform integration

Extensions and third-party applications

Testing, training, deployment and post-go-live support

Jumpstart ERP

A structured Business Central implementation based on the processes commonly required by growing organisations.

Finance, Trade or Assembly package

Preconfigured Business Central processes

Defined data-migration scope

Training-led implementation

Reduced design and testing effort

Business Central licensing included

Three PRIME business agents included

Business Central Experience Across Asia-Pacific

We have implemented Microsoft Dynamics 365 Business Central for growing and mid-sized organisations across Asia-Pacific. Our experience covers financial management, purchasing, inventory, projects, manufacturing, service operations and reporting, with each implementation configured around the organisation’s operating model and local requirements.

9 Dots Consulting Customer Kowa Asia Pacific Singapore Logo
Trading & Pharmaceuticals

KOWA Asia Pacific

Singapore

Business Central provided a centrally managed platform for Singapore operations, with tailored workflows for document routing, approval tracking and escalation and integrated processes supporting operational visibility and control.

Financial Operations · Approval Workflows · Document Control · Operational Reporting

9 Dots Consulting Customer Malaysian Employers Federation (MEF) Malaysia Logo
Employers Association

Malaysian Employers Federation

Malaysia

Business Central modernised financial and workforce operations, automated core processes and established real-time management reporting to support financial control and regulatory requirements.

Financial Management · Workforce Operations · Process Automation · Regulatory Reporting

9 Dots Consulting AsiaPac Technology Pte Ltd Keppel Singapore Logo
Technology & IT Services

AsiaPac Technology

Now part of Keppel

Singapore

Business Central connected finance, purchasing and inventory with Dynamics 365 Field Service, supporting service scheduling, technician tracking, on-site reporting, billing and inventory control across finance and service teams.

Financial Management · Inventory Management · Field Service · Service Billing

Regional Delivery Across Asia-Pacific

From solution design and data migration to localisation, regional rollout and ongoing application management, we support the complete Business Central lifecycle.

Map of 9 Dots Consulting office locations across Asia-Pacific

BC Implementation

Solution design, configuration, migration and deployment

Regional Rollout

Template alignment and country localisation

Integration and Extensions

Microsoft 365, Power Platform and third-party systems

Managed Services

Administration, optimisation and ongoing support

Microsoft Logo

Microsoft Partner Recognition

Microsoft Managed Partner · Tier-1 Cloud Solution Provider · ECIF Green Partner

11

APAC Locations

20+

Countries Served

250+

Team Members

300+

Projects Delivered

Plan Your Business Central Implementation

Tell us about your current systems, business processes and expected scope. We will help you identify the appropriate next step, even if your requirements are still being defined.

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