CUSTOMER STORY
KOWA Asia Pacific: One Platform on Dynamics 365 Business Central
KOWA is a Japanese group with more than 130 years of heritage. It works across pharmaceuticals, life sciences, information technology, textiles, machinery and consumer products. KOWA Asia Pacific wanted clearer and more consistent processes across its Singapore business.
KEY FACTS
130+
Years of Japanese heritage
¥532bn
Group annual sales
What KOWA Wanted to Achieve
Free skilled staff from manual coordination and spreadsheet work.
Track approvals against clear and standard timelines.
Measure efficiency with better oversight.
Reduce reliance on key people and strengthen business continuity.
9 Dots Consulting's Solution
SCSK and 9 Dots implemented Business Central (cloud) as one central platform.
We built workflows around KOWA’s own business rules.
We introduced a rule-based approval workflow from start to finish. Approvals now route, track and escalate themselves.
Outcomes
Greater transparency and automation across the business.
Reliable and integrated data.
A platform ready for the next stage of growth.
Ready for long-term growth.
