Microsoft 365 Customer Relationship Management
Manage Business Seamlessly with Microsoft Dynamics 365 Customer Relationship Management
Without the support of an integrated CRM solution, your company may miss growth opportunities and lose potential revenue because it’s not optimizing operating processes or making the most of customer relationships and sales leads.
Key Benefits:
- Monitor each opportunity through the sales funnel for better sales. CRM solutions help track lead-related data, accompanied with insights, so sales and marketing teams can stay organized, understand where each lead is in the sales process, and know who has worked on each opportunity.
- Use sales monitoring to get real-time performance data. Link sales data into your CRM solution to provide an immediate, accurate picture of sales. With a real-time view of your pipeline, you’ll be aware of any slowdowns and bottlenecks—or if your team won a major deal.
- Plan your next step with insight generation. Focus on what matters most using AI and built-in intelligence to identify the top priorities and how your team can make the most of their time and efforts. For example, sales teams can identify which leads are ready to hand off and which need follow-up.
Dynamics 365 helps your teams do more with less
Drive more efficiency, reduce costs, and create a hyperconnected business by connecting people, data, and processes across your organization.
