Supporting Your Business Beyond Go-Live
Maximise Performance with Ongoing Expert Support
9 Dots Consulting provides ongoing functional, technical and cloud support for Microsoft Dynamics 365, Cegid Retail and enterprise business applications. Our team helps optimise system performance, support users and continuously improve your business systems after go-live.
Our Managed Support Services
From responsive helpdesk support to continuous optimisation, our managed services help keep your business systems secure, reliable and performing at their best.
Helpdesk & User Support
Responsive support for day-to-day user requests and operational issues.
Application Support
Resolve functional and technical issues quickly and effectively.
System Optimisation
Improve performance as your business evolves and grows.
Continuous Improvement
Deliver enhancements, new features and ongoing optimisation.
Regional Support
Local Microsoft and Cegid expertise across Asia-Pacific.
Managed ERP Services
One trusted partner for Microsoft Dynamics 365 and Cegid Retail.
How We Support Your Business
Our managed services help organisations maintain, optimise and continuously improve Microsoft Dynamics 365, Cegid Retail and related business applications after go-live.
Typical Support Requests
- New business requirements
- User questions & training
- Reports & dashboards
- Performance issues
- Microsoft updates
- Regulatory changes
- New integrations
- Process improvements
Managed Services Include
- Functional support
- Technical support
- System administration
- Performance monitoring
- Security & governance
- Minor enhancements
- User training
- Release management
Why Choose 9 Dots Consulting
9 Dots Consulting provides managed Microsoft Dynamics 365 and Cegid Retail services across Asia-Pacific. From post-go-live support to continuous optimisation, we help keep your business applications secure, high-performing and ready for future growth.
Microsoft
Managed Partner
Tier-1 Cloud Solutions Provider
250+
Team Members
300+
Projects Delivered
11
APAC Locations
Trusted by Organisations Across Asia-Pacific
