9 Dots has the right type of business and technology experience for manufacturing, distribution and accounting.
With all the experience we’ve gathered from the projects we have been on and related closely to, we know what exactly needs to be done to accomplish the type of results you are looking for, especially in improving your business process. Our Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) team will suggest recommendations and carry out implementations that is optimal for your business.
Implementation Services
This is where our team work closely with yours to understand your business objectives and processes, so we can design a solution that delivers rapid business value, on time and more importantly, within budget. Whether it’s for single-site or multi-site or global rollouts, simple or complex.
We are your go-to provider for ERP & CRM Implementation Services for Manufacturers
For project teams looking for flexibility to outline important milestones and tasks for Microsoft Dynamics 365 implementation, this approach allows customers to decide the extent of their involvement in the ERP and CRM implementation process.
Our process comes in five phases, which are:
Discover how our company can help your business with our comprehensive solutions. Contact us today to get started. Throughout all of these phases, 9 Dots will provide support with the necessary resources and skill sets to ensure success
Analysis
Development
Operation
Design
Deployment
Our experience involves single-site, multi-site and multi-national business situations. Meeting your needs for cost-effective, timely results.
Some of the important aspects our dedicated staff will help in:
- Project planning, organizing and staffing
- Microsoft Dynamics 365 installation for test and production
- Core team and end user training
- Business process mapping
- Gap-fit analysis
- Data mapping and conversion
- Quality assurance
- Set up and process workshops
- Conference room pilot support
- Manual and programmatic data setup and conversion
- Morphx technical training
- Integration and customization
- Custom reports and forms
- Permissions setup
- Post go-live support
- Post go-live improvements
- Upgrade services
Migration and Upgrade Services
With our solid track record, coupled with years of functional and technical experience in performing migrations and upgrades, you can rest assured of a smooth migration and upgrade process with minimal risk involved.
Part of our process is to offer a value upgrade assessment so that we can identify opportunities to eliminate customizations and reduce internal support costs. Allowing you to take full advantage of new functionalities with the enterprise applications without any worry.
Application Management Services
Managing your IT resources in-house can become too complex and costly. That’s why outsourcing the maintenance and support of your enterprise applications is a wise choice.
We deliver a consistent level of quality with our services, within a standard cost structure that’s competitive. Our global team of professionals will keep your applications up to date with an optimized performance system.
We also provide help desk support for your user community. All these because we know what is required to power your business and give you strategic business value.
Business Services
Facing tough industry standards and regulatory requirements? Experiencing resource constraints and pressure to meet the budget? You can rely on our skilled business process consultants who will help to improve your business by enterprise application and technology.
Our prescriptive solutions and business case will drive process optimization and compliance.
We want to be your
Microsoft Dynamics 365 partner
Our people are experts in Enterprise Resource Planning (ERP) and Business Intelligence (BI). With that we guarantee experienced help, support and advice, as well as a high level of commitment. While bearing the responsibility, as well as a reputation for on-time delivery. You are in a much better partnership with us when it comes to having a better cost-efficient approach and better return on investment for your business.