PRIME BY 9 DOTS
AI Agents Built for Real Operations
Automate the Work Between Your People and Systems
PRIME is a suite of ready-to-deploy Business Agents that automate everyday work across finance, procurement, inventory and sales, connecting with your existing business systems.
Each Agent starts with proven capabilities, then is configured around your workflows, business rules and data.
WORKS WITH YOUR EXISTING SYSTEMS
Business AI Agents Without Replacing Your Core Systems
PRIME works alongside the business systems you already use, including Microsoft Dynamics 365, SAP, Oracle, Cegid Retail, legacy systems and custom applications. Its agents connect with your data and workflows to automate operational work across different technology environments.
Designed Around Your Technology Environment
Connect PRIME with the systems, data and processes already running your business.
BUILT ON MICROSOFT AI TECHNOLOGY
Azure AI
Secure enterprise AI services
Copilot Studio
Agent creation & management
Power Platform
Data, workflows & integration
A PROVEN STARTING POINT, TAILORED TO YOUR BUSINESS
80%
Proven Framework
Pre-engineered capabilities for common business processes
20%
Tailored to Your Environment
Configured around your systems, data, workflows & rules
HOW PRIME WORKS
From Data to Action
1. CONNECT
PRIME securely integrates with the systems, information & processes that power your organisation
2. UNDERSTAND
PRIME interprets transactions, workflows & operational context to identify where attention is required
3. COORDINATE
PRIME routes work to the appropriate Agents to execute tasks across finance, supply chain & operations
4. DELIVER
PRIME returns completed work, recommendations, alerts & insights to your teams to act with confidence
OPERATIONAL FRAMEWORK
Intelligent Automation Across Your Entire Organisation
Businesses operate on interconnected functions, from customer engagement and order management to inventory, production and finance.
PRIME uses a network of specialised Hubs that embed automation into your workflows.
CustomerHub, BidHub, OrderHub, InventoryHub, DeliveryHub and FactoryHub support the operational processes that move work from opportunity to fulfilment. Sitting above these functions, FinanceHub provides oversight of profitability and financial control, while InsightHub delivers monitoring and analysis across the entire framework.
As PRIME operates within your environment, it develops a deeper understanding of your processes. Over time, it adapts to your unique workflows and operational requirements, delivering increasingly relevant insights, recommendations and actions that help your teams work more effectively.
- Each Hub focuses on a specific function
- Multiple Agents work within each Hub
- Hubs can be operational or enterprise
- Hubs collaborate across functions
Start Small and Scale as You Need
PRIME allows you to start with a single operational Hub that delivers the greatest immediate value. Add more Hubs at your own pace to extend automation into additional functions. This creates a connected ecosystem where information, decisions and actions flow seamlessly across the organisation.
PRIME IN ACTION
See PRIME at Work
PRIME supports day-to-day operations with specialised capabilities that understand process context, monitor critical information and proactively recommend or execute the next best action.
RFQ Agent: Faster, More Consistent Supplier Selection
Review and compare supplier quotations automatically, evaluate pricing and performance criteria, and identify the supplier that best aligns with your procurement requirements.
StockSense Agent: Stay Ahead of Inventory Issues
Reads incoming order requests, checks availability against live ERP inventory and prepares the response. Once confirmed, it can continue the process by creating the sales order automatically.
START THE CONVERSATION
Find the Right Starting Point for PRIME
Fill in the form below and tell us about your current systems and operational challenges. Our team will identify where PRIME can deliver the fastest and greatest value.
15+ Years
Helping organisations modernise operations & technology since 2010
300+ Projects
ERP, automation & transformations delivered across multiple industries
Microsoft Managed Partner
Advanced Microsoft accreditation, also Tier-1 Cloud Solutions Provider & ECIF Green Partner