Full D365 ERP & CRM Implementation

Extended Services

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At 9 Dots Consulting, we deliver comprehensive Microsoft Dynamics 365 and CRM implementations that drive business growth, enhance efficiency, and improve customer relationships. As a Microsoft Solutions Partner and Tier 1 Cloud Solutions Provider, we offer tailored solutions to meet your unique needs.

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We streamline processes across all departments, ensuring seamless integration between sales, finance, operations, and customer service. Our expertise in Dynamics 365’ s modular structure allows us to deploy specific applications like Finance, Supply Chain Management, Business Central, and Customer Service.

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Key Phases:

Discovery & Requirement Analysis: In-depth analysis of your business processes to align with Dynamics 365’s capabilities.
Solution Design & Customization: Tailoring workflows, dashboards, and reporting tools, integrating AI, Power BI, and automation.
Implementation & Integration: Quick deployment with minimal disruption, ensuring seamless integration with existing systems
Data Migration & Testing: Accurate data migration and rigorous testing to ensure performance and reliability.
User Training & Change Management: Comprehensive training and smooth transition to the new platform.
Post - Go -Live Support & Optimization: Continuous support and recommendations for further optimizations.

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Our CRM implementations enhance customer experiences through sales automation, customer service, marketing, and field service management, providing a 360 - degree view of customers for better engagement.

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The 9 Dots Advantage

Industry Expertise: Proven track record across various industries.
Tailored Solutions: Customized implementations for maximum ROI.
Scalable & Future - Proof: Solutions designed to grow with your business.
Value - Added Services: Ongoing support, system health checks, and access to the latest innovations.

Partner with 9 Dots Consulting

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