KISAH PELANGGAN
OSM Thome: 9 Dots Consulting Standardises Global Operations with Dynamics 365
OSM Thome is a leading global provider of ship management and marine services. With more than 1000 vessels under management across six continents, the company delivers technical management, crewing and offshore support services to commercial and energy-sector clients, generating over USD 1 billion in annual revenue.
FAKTA PENTING
Power Automate
Microsoft Fabric
300+ Legal Entities
Tantangan Bisnis
Finance and supply chain processes varied across regional operations.
Unstructured document management created data loss risks and administrative complexity.
Compliance and secure access to sensitive business data required strengthening.
A single source of truth was needed for finance and operational reporting.
Solusi dari 9 Dots Consulting
Implemented Microsoft Dynamics 365 Finance & Supply Chain using a single global template.
Established a core global template for all regional operations.
Delivered a phased rollout across more than 300 legal entities.
Enabled enterprise reporting and analytics using Power BI and Microsoft Fabric.
Automated document management workflows using Power Automate.
Hasil
Standardised business processes across all regions.
Improved financial visibility through centralised reporting.
Increased operational efficiency through workflow automation.
Strengthened compliance with localisation features and audit trails.
Established a scalable platform to support future growth.
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