Maritime Digital Transformation: Microsoft Dynamics 365 Success Story
9 Dots Consulting Delivers Microsoft Dynamics 365 Finance Global Rollout for OSM Thome
9 Dots Consulting successfully implemented Microsoft Dynamics 365 Finance for OSM Thome, establishing a unified financial platform to support the organisation’s global operations.
The project brought together finance processes from two merging organisations into a single Microsoft Dynamics 365 Finance environment, providing a standardised foundation for future growth and international expansion.
Customer Challenges
Following a corporate merger, OSM Thome required a modern finance platform capable of consolidating business processes across the organisation while supporting an ambitious global rollout programme.
The implementation needed to be delivered within a compressed timeline while maintaining business continuity and preparing the organisation for deployment across multiple countries.
Our Solution
9 Dots Consulting implemented Microsoft Dynamics 365 Finance using a structured delivery approach focused on standard business processes, best practices and close collaboration with business stakeholders.
The project successfully unified finance operations into a single enterprise platform, creating a consistent financial foundation for future regional deployments.
Business Outcomes
The first phase was delivered successfully, meeting the planned go-live timeline despite a challenging implementation schedule.
The successful deployment established the foundation for the next rollout phases across 16 countries and more than 300 shipping vessels, supporting greater operational consistency, financial governance and business transformation.
Key Highlights
- Microsoft Dynamics 365 Finance implementation
- Finance processes unified following a corporate merger
- Successful go-live delivered on a compressed timeline
- Foundation established for rollout across 16 countries
- Platform designed to support more than 300 shipping vessels
- Delivered through close collaboration between OSM Thome and 9 Dots Consulting
About OSM Thome
OSM Thome is a global maritime services company providing ship management and offshore services. Operating across multiple regions, the organisation supports one of the world’s largest managed fleets through integrated maritime solutions.
About 9 Dots Consulting
9 Dots Consulting is a Microsoft Solutions Partner awarded with a Tier-1 Cloud Solutions Provider status, delivering Microsoft Dynamics 365, ERP, CRM, cloud and AI solutions across Asia-Pacific. With regional delivery experience and deep business application expertise, 9 Dots Consulting helps organisations modernise operations, improve visibility and support long-term business transformation.
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