As an implementation partner for Microsoft Dynamics 365, we serve ship managers, offshore and marine services providers, logistics operators and distributors across Asia-Pacific and beyond. One system shows the cost of every job and every vessel.
Microsoft Dynamics 365 Finance and Supply Chain Management · Microsoft Dynamics 365 Business Central · Microsoft Dynamics 365 CRM · Microsoft Power BI
Dynamics 365 Finance and Operations (Finance and Supply Chain Management) · Power BI · Power Automate · Microsoft Fabric
A global ship management and marine services provider with more than 1,000 vessels across six continents.
GOAL
One ERP for global operations and one source of financial and operational data.
What We Delivered
We led the rollout with IT, operations and finance teams at OSM Thome. We localised one template for regional requirements and added reporting in Microsoft Power BI and Microsoft Fabric. Microsoft Power Automate handles document workflows.
RESULT
Rolled out in phases, region by region. Standard processes across regions, central financial reporting, faster document handling and stronger audit readiness.
Formerly E.A. Technique. A Penang-based firm that offers offshore storage, vessel transportation and port marine engineering.
GOAL
Faster financial tracking and one view of assets, contracts and costs.
What We Delivered
We implemented Dynamics 365 Business Central for core finance and procurement. Data from projects, assets and operations now sits in one place.
RESULT
Costs report by fleet, contract and project. Approvals are streamlined and operational delays are reduced. Automation makes reports faster and more accurate.
Thailand · Trading and Logistics
Toyota Tsusho
One CRM from lead to closure, linked to finance
Dynamics 365 Finance and Operations (Finance and Supply Chain Management) · Dynamics 365 CRM
A general trading company and member of the Toyota Group, with 150+ offices worldwide.
GOAL
Standard sales steps from lead to closure, with quotes, invoices and approvals flowing into finance.
What We Delivered
We standardised sales in Dynamics 365 CRM, in line with the company digital transformation strategy. CRM now links to Finance and Operations.
RESULT
More accurate forecasts from current pipeline data. Fewer errors and less duplication between CRM and finance. Faster approvals through automation.
More From Our Customers
Singapore · Heavy-lift and Equipment Rental Operator
Job costs and equipment use now sit in one system.
Malaysia · FMCG Distributor
Distribution runs on live stock and delivery data.
Thailand · Offshore Crane Services Provider
Sales run end to end in one CRM.
Malaysia · Vehicle Distributor
After-sales costs are tracked alongside sales.
How We Roll Out Across Entities and Countries
One template, localised and released in phases.
Build One Template
We define core finance and supply chain processes once, with your IT, operations and finance teams.
Localise by Region
We adapt the template to regional requirements, including local compliance.
Release in Phases
We go live region by region, so each team joins a setup already running elsewhere.
Why Shipping and Logistics Companies Choose 9 Dots Consulting
We run multi-entity ERP rollouts across borders and time zones. Our teams work in 11 countries. We are a Microsoft Managed Partner in APAC, a Tier-1 Cloud Solution Provider, a Solutions Partner for Business Applications and an ECIF Green Partner.
250+
สมาชิกทีม
300+
Projects Delivered Across All Industries
15+
Years of Experience
20+
Countries With Our Customers
Microsoft Managed Partner (APAC)
Microsoft gives us direct access to its experts. We bring their resources into your project.
Microsoft Tier-1 Cloud Solution Provider
We buy licences direct from Microsoft through CSP Direct. We manage your subscriptions and ongoing support.
Microsoft Solutions Partner for AI Business Solutions
Microsoft has verified our skills and our customer projects. We hold the Business Applications and Modern Work designations.
ไมโครซอฟท์ ECIF กรีนพาร์ทเนอร์
Microsoft co-funds eligible projects through End Customer Investment Funds (ECIF). We can check whether you qualify.
Questions About Microsoft Dynamics 365 for Shipping and Logistics
What is the best ERP for a shipping or logistics company?
Microsoft Dynamics 365 suits shipping and logistics companies. Business Central fits a single company or a small group. Finance and Supply Chain Management fits global groups with many entities and countries. Both report costs by job, fleet and project. We confirm the fit in a process review before we recommend one.
Which Dynamics 365 product suits a ship manager?
A ship manager with many legal entities and countries needs Dynamics 365 Finance and Supply Chain Management. We rolled out one template for a global ship manager across 300+ legal entities and 1,000+ users, region by region.
Can Dynamics 365 cost jobs, vessels and projects?
Yes. Dynamics 365 reports costs by fleet, contract and project. For heavy-lift and marine operators we replaced spreadsheets with job costing, equipment tracking and margin reporting in one system. Finance sees costs and margins by job.
Can Dynamics 365 run many legal entities and countries on one template?
Yes. We build one template for core finance and supply chain processes and localise it for regional requirements. We then release it region by region. This gives standard processes, central financial reporting and stronger audit readiness across entities.
Can Dynamics 365 manage warehousing and distribution?
Yes. Dynamics 365 tracks goods as they move, updates stock automatically and allocates it to orders. It also schedules deliveries and routes. We have implemented this for FMCG and vehicle distributors across Southeast Asia.
Can we link sales and CRM to finance?
Yes. Dynamics 365 CRM manages leads, quotes and approvals. We integrate it with Dynamics 365 Finance and Supply Chain Management so quotes and invoices flow between sales and finance. A Thai trading group now runs sales from lead to closure in one CRM with finance linked.
Can Power BI report across entities?
Yes. Microsoft Power BI and Microsoft Fabric report across entities and regions from one Dynamics 365 data source. Microsoft Power Automate handles document workflows, so documents move faster.
In which countries do you implement Dynamics 365 for shipping and logistics?
Our projects cover Asia-Pacific and reach beyond it, including the USA and Europe. In shipping and logistics we work with operators in Malaysia, Singapore and Thailand and with a global ship manager.
Talk to Us About Your Shipping and Logistics ERP
Fill in the form or email us to book a free consultation. We reply within one business day.