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9 Dots Consulting

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Microsoft Dynamics 365 for Shipping and Logistics

As an implementation partner for Microsoft Dynamics 365, we serve ship managers, offshore and marine services providers, logistics operators and distributors across Asia-Pacific and beyond. One system shows the cost of every job and every vessel.

Microsoft Dynamics 365 Finance and Supply Chain Management · Microsoft Dynamics 365 Business Central · Microsoft Dynamics 365 CRM · Microsoft Power BI

What We Implement for Shipping and Logistics Companies

We configure Microsoft Dynamics 365 around the way you run your fleet and your jobs.

Fleet and Vessel Costing

Report costs by vessel, fleet, contract and project. Finance sees them as they happen.

Job and Project Costing

Cost each job and track equipment use in one system instead of spreadsheets.

Procurement and Approvals

Route purchasing and approvals through set workflows to cut delays.

Warehouse and Distribution

Track goods as they move. Stock updates and allocation run automatically. Delivery scheduling follows live data.

Multi-Entity Finance and Compliance

Run many legal entities and countries on one template, localised for regional rules and audit needs.

Sales and Contracts

Manage leads, quotes and approvals in Dynamics 365 CRM. Quotes and invoices flow between sales and finance.

Microsoft Power BI and Microsoft Fabric report across entities. Microsoft Power Automate handles document workflows.

Which Dynamics 365 Product Fits Your Operation

We implement two Dynamics 365 ERP products for shipping and logistics companies.

Best for

Global groups, ship managers and large distributors

Single companies and small groups

Entities and sites

Many entities, sites and countries

One company or a few sites

Costing and reporting

Costs across many entities, with Microsoft Power BI and Microsoft Fabric reporting

Cost and margin by fleet, contract, job and project

Warehouse and distribution

Advanced warehouse management with stock allocation and delivery scheduling

Receipts, shipments, bins, put-away and picking

Where we have implemented it

A global ship manager and FMCG and vehicle distributors

Marine logistics and heavy-lift businesses

Microsoft Dynamics 365 Business Central logo

For a small operator that wants a fixed-scope Business Central, see จัมพ์สตาร์ท ERP.

Best for

Growing manufacturers and distributors

Entities and sites

One company or a few sites

Costing and reporting

Cost and margin by fleet, contract, job and project

Warehouse and distribution

Receipts, shipments, bins, put-away and picking

Where we have implemented it

Marine logistics and heavy-lift businesses

Sales teams add Dynamics 365 CRM, linked to finance. Explore CRM and Customer Engagement →

Best for

Global groups, ship managers and large distributors

Entities and sites

Many entities, sites and countries

Costing and reporting

Costs across many entities, with Microsoft Power BI and Microsoft Fabric reporting

Warehouse and distribution

Advanced warehouse management with stock allocation and delivery scheduling

Where we have implemented it

A global ship manager and FMCG and vehicle distributors

Sales teams add Dynamics 365 CRM, linked to finance. Explore CRM and Customer Engagement →

เรื่องราวจากลูกค้าเด่นประจำสัปดาห์

9 Dots Consulting Customer OSM Thome Global Logo

Global · Shipping and Maritime

OSM Thome

One ERP Template for a Global Ship Manager

1,000+ users · 300+ legal entities

Dynamics 365 Finance and Operations (Finance and Supply Chain Management) · Power BI · Power Automate · Microsoft Fabric

A global ship management and marine services provider with more than 1,000 vessels across six continents.

GOAL

One ERP for global operations and one source of financial and operational data.

What We Delivered

We led the rollout with IT, operations and finance teams at OSM Thome. We localised one template for regional requirements and added reporting in Microsoft Power BI and Microsoft Fabric. Microsoft Power Automate handles document workflows.

RESULT

Rolled out in phases, region by region. Standard processes across regions, central financial reporting, faster document handling and stronger audit readiness.

Avangaad logo

Malaysia · Marine Logistics and Offshore Support

Avangaad

Live cost control across the marine fleet

ไดนามิกส์ 365 บิสซิเนส เซ็นทรัล

Formerly E.A. Technique. A Penang-based firm that offers offshore storage, vessel transportation and port marine engineering.

GOAL

Faster financial tracking and one view of assets, contracts and costs.

What We Delivered

We implemented Dynamics 365 Business Central for core finance and procurement. Data from projects, assets and operations now sits in one place.

RESULT

Costs report by fleet, contract and project. Approvals are streamlined and operational delays are reduced. Automation makes reports faster and more accurate.

Toyota Tsusho logo

Thailand · Trading and Logistics

Toyota Tsusho

One CRM from lead to closure, linked to finance

Dynamics 365 Finance and Operations (Finance and Supply Chain Management) · Dynamics 365 CRM

A general trading company and member of the Toyota Group, with 150+ offices worldwide.

GOAL

Standard sales steps from lead to closure, with quotes, invoices and approvals flowing into finance.

What We Delivered

We standardised sales in Dynamics 365 CRM, in line with the company digital transformation strategy. CRM now links to Finance and Operations.

RESULT

More accurate forecasts from current pipeline data. Fewer errors and less duplication between CRM and finance. Faster approvals through automation.

More From Our Customers

Singapore · Heavy-lift and Equipment Rental Operator

Job costs and equipment use now sit in one system.

Malaysia · FMCG Distributor

Distribution runs on live stock and delivery data.

Thailand · Offshore Crane Services Provider

Sales run end to end in one CRM.

Malaysia · Vehicle Distributor

After-sales costs are tracked alongside sales.

How We Roll Out Across Entities and Countries

One template, localised and released in phases.

Build One Template

We define core finance and supply chain processes once, with your IT, operations and finance teams.

Localise by Region

We adapt the template to regional requirements, including local compliance.

Release in Phases

We go live region by region, so each team joins a setup already running elsewhere.

Why Shipping and Logistics Companies Choose 9 Dots Consulting

We run multi-entity ERP rollouts across borders and time zones. Our teams work in 11 countries. We are a Microsoft Managed Partner in APAC, a Tier-1 Cloud Solution Provider, a Solutions Partner for Business Applications and an ECIF Green Partner.

250+

สมาชิกทีม

300+

Projects Delivered Across All Industries

15+

Years of Experience

20+

Countries With Our Customers

Microsoft Logo

Microsoft Managed Partner (APAC)

Microsoft gives us direct access to its experts. We bring their resources into your project.

Microsoft Logo

Microsoft Tier-1 Cloud Solution Provider

We buy licences direct from Microsoft through CSP Direct. We manage your subscriptions and ongoing support.

Microsoft Logo

Microsoft Solutions Partner for AI Business Solutions

Microsoft has verified our skills and our customer projects. We hold the Business Applications and Modern Work designations.

Microsoft Logo

ไมโครซอฟท์ ECIF กรีนพาร์ทเนอร์

Microsoft co-funds eligible projects through End Customer Investment Funds (ECIF). We can check whether you qualify.

Questions About Microsoft Dynamics 365 for Shipping and Logistics

What is the best ERP for a shipping or logistics company?

Microsoft Dynamics 365 suits shipping and logistics companies. Business Central fits a single company or a small group. Finance and Supply Chain Management fits global groups with many entities and countries. Both report costs by job, fleet and project. We confirm the fit in a process review before we recommend one.

Which Dynamics 365 product suits a ship manager?

A ship manager with many legal entities and countries needs Dynamics 365 Finance and Supply Chain Management. We rolled out one template for a global ship manager across 300+ legal entities and 1,000+ users, region by region.

Can Dynamics 365 cost jobs, vessels and projects?

Yes. Dynamics 365 reports costs by fleet, contract and project. For heavy-lift and marine operators we replaced spreadsheets with job costing, equipment tracking and margin reporting in one system. Finance sees costs and margins by job.

Can Dynamics 365 run many legal entities and countries on one template?

Yes. We build one template for core finance and supply chain processes and localise it for regional requirements. We then release it region by region. This gives standard processes, central financial reporting and stronger audit readiness across entities.

Can Dynamics 365 manage warehousing and distribution?

Yes. Dynamics 365 tracks goods as they move, updates stock automatically and allocates it to orders. It also schedules deliveries and routes. We have implemented this for FMCG and vehicle distributors across Southeast Asia.

Can we link sales and CRM to finance?

Yes. Dynamics 365 CRM manages leads, quotes and approvals. We integrate it with Dynamics 365 Finance and Supply Chain Management so quotes and invoices flow between sales and finance. A Thai trading group now runs sales from lead to closure in one CRM with finance linked.

Can Power BI report across entities?

Yes. Microsoft Power BI and Microsoft Fabric report across entities and regions from one Dynamics 365 data source. Microsoft Power Automate handles document workflows, so documents move faster.

In which countries do you implement Dynamics 365 for shipping and logistics?

Our projects cover Asia-Pacific and reach beyond it, including the USA and Europe. In shipping and logistics we work with operators in Malaysia, Singapore and Thailand and with a global ship manager.

Talk to Us About Your Shipping and Logistics ERP

Fill in the form or email us to book a free consultation. We reply within one business day.