Dynamics 365 Commerce connects digital, physical, and back-office operations to create seamless and personalized shopping experiences across all customer touchpoints. The solution empowers retailers and distributors to manage point-of-sale, e-commerce, pricing, promotions, and inventory from a single unified platform. Through data-driven insights and AI recommendations, businesses can optimize merchandising, enhance customer engagement, and drive loyalty. 9 Dots Consulting implements Microsoft Dynamics 365 Commerce solutions that integrate with finance, supply chain, and CRM modules to deliver end-to-end retail visibility and accelerate omnichannel transformation.