Harrison Malaysia Optimises Logistics with Dynamics 365 | 9 Dots Consulting

Harrison Malaysia: Optimising Logistics and Inventory for FMCG Growth with D365 FO

Harrison Malaysia is a key FMCG distributor, handling high-volume product movement across a widespread network. Operational agility and logistics efficiency are central to its growth strategy.

Problem statement

Fragmented logistics systems, limited visibility across warehousing and delivery, and manual inventory tracking. These processes contributed to delays, stock discrepancies and reduced operational accuracy.

SOLUTION

Microsoft Dynamics 365 Finance & Operations

D365 Finance & Operations introduced real-time logistics monitoring, automated inventory updates and stock allocation, and improved delivery scheduling and route planning.

outcome

The implementation reduced order fulfilment and delivery lead times, improved inventory accuracy by reducing stockouts and excess inventory, and strengthened distribution reliability.

key facts

Industry

FMCG Distribution

Users

~300

Solution

Microsoft Dynamics 365 Finance & Operations

Location

Malaysia

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