Bring AI into Everyday Work and Business Operations
Use Microsoft 365 Copilot to help employees work more effectively in familiar applications, and PRIME AI Solutions to automate defined processes across ERP and connected business systems. Start with either approach or combine them as your AI needs develop.
Two Ways to Apply AI Across Your Organisation
Microsoft 365 Copilot and PRIME AI Solutions address different business needs. Copilot supports people in their everyday work, while PRIME uses configurable AI agents to automate operational processes.
Microsoft 365 Copilot
AI Solutions
Purpose
Support people and teams in everyday work A
Automate defined operational processes
How it works
Uses organisational content and work context to provide AI assistance
Uses configurable business agents and workflows across connected systems
Where it works
Microsoft 365 applications such as Word, Excel, Outlook, PowerPoint and Teams
ERP, databases, Microsoft platforms and third-party business systems
Typical uses
Drafting, summarising, analysing, presenting and collaborating
Processing orders and invoices, reconciling accounts, managing inventory and coordinating operational tasks
Starting point
Microsoft 365 readiness, permissions, data governance and appropriate licensing
A defined business process that can benefit from automation
Best suited for
Employees and teams seeking greater everyday productivity
Organisations seeking to automate and scale operational processes
Microsoft 365 Copilot
Purpose
Support people and teams in everyday work
How it works
Uses organisational content and work context to provide AI
Where it works
Microsoft 365 applications such as Word, Excel, Outlook, PowerPoint and Teams
Typical uses
Drafting, summarising, analysing, presenting and collaborating
Starting point
Microsoft 365 readiness, permissions, data governance and appropriate licensing
Best suited for
Employees and teams seeking greater everyday productivity
AI Solutions
Purpose
Automate defined operational processes
How it works
Uses configurable business agents and workflows across connected systems
Where it works
ERP, databases, Microsoft platforms and third-party business systems
Typical uses
Processing orders and invoices, reconciling accounts, managing inventory and coordinating operational tasks
Starting point
A defined business process that can benefit from automation
Best suited for
Organisations seeking to automate and scale operational processes
Copilot Studio
Where Microsoft Copilot Studio Fits
Microsoft Copilot Studio provides a platform for creating, extending and managing AI agents. PRIME AI Solutions uses Microsoft technologies, including Copilot Studio, Azure AI and Power Platform, to deliver configurable agents for defined business processes.
Copilot Studio provides the platform. PRIME provides ready-to-configure business agents, supported by the implementation and integration expertise of 9 Dots Consulting.
Explore Each AI Approach
AI for Everyday Work
Microsoft 365 Copilot
Help employees write, analyse, communicate and collaborate in the Microsoft 365 applications they already use.
AI for Business Operations
Use configurable business agents to automate defined processes across finance, procurement, inventory, sales and other operational areas.
Regional Expertise for Practical AI Delivery
Successful AI adoption depends on secure data, system integration, process knowledge and responsible governance. Our teams across Asia-Pacific bring together expertise in Microsoft 365, Dynamics 365, Azure, Power Platform and enterprise integration to help organisations move from a defined use case to deployment and ongoing improvement.
Projects Delivered
Enterprise projects completed across industries and countries
Team Members
Specialists across business applications, cloud, data and AI
Asia-Pacific Locations
Regional teams with local market, language and regulatory knowledge