9 Dots Consulting

Case Study: Manufacturing

Sunshine Bakeries & 9 Dots Consulting: Microsoft Dynamics 365 ERP Transformation

Sunshine Bakeries, one of Singapore’s best-known bakery brands and part of the Auric Pacific Group, partnered with 9 Dots Consulting to implement Microsoft Dynamics 365 Finance & Operations. The project modernised finance, manufacturing and supply chain operations, providing a scalable ERP platform to support regional growth and operational excellence.

Business Challenge

Sunshine Bakeries required a scalable ERP solution to:

  • Replace legacy systems
  • Improve visibility across finance, manufacturing and supply chain
  • Support regional growth and business expansion

Solution

9 Dots Consulting implemented Microsoft Dynamics 365 Finance & Operations to:

  • Standardise finance, manufacturing and supply chain processes
  • Support the new Malaysia greenfield factory
  • Integrate operations across multiple business entities

Business Outcomes

The implementation enabled Sunshine Bakeries to:

  • Improve operational visibility
  • Enhance production planning and inventory accuracy
  • Strengthen reporting and decision-making
  • Build a scalable platform for future growth

Technologies

  • Microsoft Dynamics 365 Finance & Operations
  • Manufacturing
  • Supply Chain
  • Finance
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