WORKSHOP
28 April 2026 | Penang, Malaysia
PSDC AI Workshop on GBS and Manufacturing in Penang
9 Dots Consulting partnered with PSDC and Microsoft to co-organise Accelerating Transformation in GBS and Manufacturing. Business leaders, technology experts and manufacturers gathered to explore how AI is changing enterprise operations.
Event Highlights
Microsoft Copilot for business productivity
AI in ERP and CRM workflows
AI agents for enterprise automation
Data readiness and AI governance
Hands-on strategies for AI adoption
Industry Perspectives
Speakers and panellists came from Microsoft, PSDC, 9 Dots Consulting and industry organisations. They shared real experiences and case studies. Discussions showed how organisations use AI to lift productivity and automate processes. The focus stayed on measurable results in manufacturing and GBS.
9 Dots Consulting’s Contribution
Ken Ng, Regional VP of Technology at 9 Dots Consulting, spoke on bringing AI into Microsoft Dynamics 365 and enterprise systems. His session showed how organisations can move from exploring AI to running it. He tackled real operational challenges using Microsoft technologies.
Looking Ahead
The workshop showed that AI adoption moves faster when industry, technology and business expertise work together. 9 Dots Consulting looks forward to working with PSDC, Microsoft and industry partners. Together we can help organisations adopt AI with confidence.
KEY FACTS
ORGANISERS
Penang Skills Development Centre (PSDC), Microsoft and 9 Dots Consulting
FOCUS
AI transformation for GBS and manufacturing
AUDIENCE
Business leaders and manufacturers