Penang Skills Development Centre (PSDC), Microsoft & 9 Dots Consulting Presents:
Accelerating AI Transformation for GBS & Manufacturing
9 Dots Consulting partnered with PSDC and Microsoft to co-organise Accelerating Transformation in GBS & Manufacturing, bringing together business leaders, technology experts and manufacturers to explore how Artificial Intelligence is transforming enterprise operations.
Event Highlights
Microsoft Copilot for business productivity
AI-powered ERP and CRM workflows
AI agents for enterprise automation
Data readiness and AI governance
Practical AI implementation strategies
Industry Perspectives
The event featured speakers and panellists from Microsoft, PSDC, 9 Dots Consulting and industry organisations who shared practical experiences, implementation insights and real-world case studies.
Discussions highlighted how organisations are applying AI to improve productivity, automate business processes and deliver measurable business value across manufacturing and GBS.
9 Dots Consulting's Contribution
Ken Ng, Regional VP of Technology at 9 Dots Consulting, shared practical approaches to implementing AI within Microsoft Dynamics 365 and enterprise business systems. The session demonstrated how organisations can move from AI exploration to execution by applying Microsoft technologies to solve real operational challenges.
Looking Ahead
The conference reinforced the importance of combining industry collaboration, practical implementation and business expertise to accelerate AI adoption. 9 Dots Consulting looks forward to continuing its collaboration with PSDC, Microsoft and industry partners to help organisations embrace AI with confidence and achieve meaningful business outcomes.
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