28 April 2026 | Penang, Malaysia
PSDC, Microsoft & 9 Dots Consulting: Accelerating AI Transformation for GBS & Manufacturing
9 Dots Consulting partnered with PSDC and Microsoft to co-organise Accelerating Transformation in GBS and Manufacturing, bringing together business leaders, technology experts and manufacturers to explore how Artificial Intelligence is transforming enterprise operations.
Event Highlights
The event focused on practical AI adoption, demonstrating how organisations can move beyond experimentation and embed AI into everyday business processes.
Key topics included:
- Microsoft Copilot for business productivity
- AI-powered ERP and CRM workflows
- AI Agents for enterprise automation
- Data readiness and AI governance
- Real-world AI implementation strategies
9 Dots Consulting's Contribution
Ken Ng, Regional VP of Technology at 9 Dots Consulting, shared practical approaches to implementing AI within Microsoft Dynamics 365 and enterprise business systems. The session demonstrated how organisations can automate processes, improve decision-making and achieve measurable business outcomes through AI.
Industry Collaboration
The event featured speakers and panelists from Microsoft, PSDC, Intel, AMD, Micron, Motorola Solutions, Keysight Technologies, Toll Global Forwarding, Inari Technology and Knowles Electronics, providing diverse perspectives on AI adoption across manufacturing and Global Business Services.
Looking Ahead
The event reinforced that successful AI transformation depends on practical implementation rather than technology alone. Through partnerships with organisations such as PSDC and Microsoft, 9 Dots Consulting continues to help businesses across Asia-Pacific adopt AI with confidence and deliver measurable business value.
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