MANAGED SERVICES & support
Supporting Your Business Beyond Go-Live
9 Dots Consulting provides ongoing functional, technical and cloud support for Microsoft Dynamics 365, Cegid Retail and enterprise business applications. We help organisations maximise system performance, user adoption and long-term business value.
What We Deliver
Helpdesk & User Support
Responsive assistance for day-to-day issues.
Application Support
Resolve functional & technical issues quickly.
System Optimisation
Improve performance as your business evolves.
Continuous Improvement
Deliver new features & capabilities.
Regional Support
Regional Microsoft & Cegid expertise.
Managed ERP Services
One partner for Microsoft & Cegid.
How We Support Your Business
Typical Support Requests
- New Business requirements
- User questions & training
- Reports & dashboards
- Performance issues
- Microsoft updates
- Regulatory changes
- New integrations
- Process improvements
Our Managed Services Cover
- Functional Support
- Technical Support
- System administration
- Performance monitoring
- Security & governance
- Minor enhancements
- User training
- Release management
Why Choose 9 Dots Consulting
9 Dots Consulting provides ongoing Microsoft Dynamics 365 and Cegid Retail support across Asia-Pacific. From post-go-live support to continuous optimisation, we help keep your business applications secure, high-performing and continuously improving.
Microsoft
Managed Partner
250+
Team Members
300+
Projects Delivered
11
APAC Locations
Singapore • Malaysia • Thailand • Indonesia • Vietnam • Hong Kong •
Taiwan • China • India • Japan • South Korea
Trusted by Organisations Across Asia-Pacific
