9 Dots Consulting

Swee Heng Bakery Logo

Swee Heng Bakery: 9 Dots Consulting Delivers Microsoft Dynamics AX Retail Transformation

Swee Heng Bakery, one of Singapore's leading bakery chains, partnered with 9 Dots Consulting to implement Microsoft Dynamics AX, creating an integrated retail ERP platform to support its expanding operations. The solution improved inventory visibility, reporting and operational efficiency across multiple bakery outlets.

"Inventory planning is much better now that we have instant reports on which breads are selling well in each bakery. It saves us time and manpower, making us more efficient. Dynamics AX is the perfect end-to-end ERP for a fast-growing retail business." - Swee Heng Bakery

Bakery products representing Swee Heng Bakery's Microsoft Dynamics AX retail transformation.

KEY FACTS

industry
Food & Beverage Retail
LOCATION
Singapore
implemented
Microsoft Dynamics AX
technologies
Retail ERP
Inventory Management
Business Reporting

Business Challenges

Improve inventory planning across bakery outlets.

Replace manual reporting with real-time business insights.

Support business growth with an integrated retail ERP platform.

9 Dots solution

Implemented Microsoft Dynamics AX to integrate retail, inventory and business operations.

Enabled real-time sales and inventory reporting.

Improved inventory planning and stock visibility.

Standardised operational processes across bakery outlets.

outcome

Improved inventory planning and replenishment.

Increased visibility into sales performance across stores.

Reduced manual effort through automated reporting.

Established a scalable ERP platform to support continued business growth.

Ready For Your Transformation Journey?

Whether you are planning a new ERP implementation, modernising existing systems, or expanding across multiple countries, our team can help you deliver a successful transformation.

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